| Title: | Optical Products | 
| Moderator: | TAPE::SENEKER | 
| Created: | Wed May 04 1988 | 
| Last Modified: | Fri Jun 06 1997 | 
| Last Successful Update: | Fri Jun 06 1997 | 
| Number of topics: | 841 | 
| Total number of notes: | 3218 | 
    
    Customers (Cerner reps) are stating that there are no manuals or 
    documentation of any kind being shipped with their RW551/552's.
        This is the second one in two weeks I've taken like this, and I was
    wondering who/what can be done to get them the correct manuals?
    They're telling me that they are being "drop shipped" directly from HP?
    
    
    Steve
| T.R | Title | User | Personal Name | Date | Lines | 
|---|---|---|---|---|---|
| 813.1 | SEP (Mike Cross) to handle issue | TAPE::SENEKER | Head banging causes brain mush | Fri Mar 21 1997 16:05 | 4 | 
|     I have routed this request to Ashok Vichare of SEP.  He replied
    that they own this problem and Mike Cross will work this issue.
    
    Rob
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