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Conference koolit::disney

Title:	The Disneyphile's Disney File
Notice:	This Conference can show you The World
Moderator:	DONVAN::SCOPA.zko.dec.com::manana::eppes

Created:	Thu Feb 23 1989
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	536
Total number of notes:	19961

420.0. "Complaints - Wheres the Magic" by WELCLU::SMITHM (Think Global - Act Local....) Fri May 13 1994 05:05

Who do you complain to about Disney.

We went at the end of April. Right up until the point where we went through 
the turnstiles after getting of the monorail it was great. The staff were
friendly and the magic was there.

Through the gates and the bubble burst.

Just about everyone inside seems to have been to the New York school of charm.
They were either abrupt or down right rude.  Also for the first time I very
definitely noticed security people.   

Has something happened recently.  Its gone from being a magical place to an 
amusement park and I don't expect to pay those sort of prices for an amusement
park.

At the end of the day when we were there a woman and her kid were sat on the 
stationary peter pan ride and refused to get of. Apparently they had been in the
queue for about 20 mins and come 7:00 PM they closed the ride. There was 
much heated debate going on between her and the staff, with a crowd of people 
generally supporting her

Eventually they restarted the ride and let her go, but some very heavy looking 
people appeared in the meantime.

Anyone else noticed this ?

T.R	Title	User	Personal Name	Date	Lines
420.1	One rude boat driver	MAGEE::GIBSON		`Fri May 13 1994 14:18`	9
	I encountered my first rude cast member in March. He was one of the drivers on the boats which run between Port Orleans and Dixie Landings and Pleasure Island. I have discussed my opinion of the boat service elsewhere. At one point he was holding on to his temper by a mere hair. Afterwards, other passsengers asked him information questions and he curtly answered them with as few words as possible. It was a new experience for us, too. Linda
420.3	10/93 was fine!	MRKTNG::L_MOORE	Linda Moore @MKO	`Thu May 19 1994 08:37`	6
	When we went to Disneyworld in October, everyone and everything was great. No complaints, only raves. FWIW, Linda
420.4	construction top $	ASABET::NOVITCH	PAM	`Fri Jun 17 1994 15:31`	6
	The thing I don't like is that while all this construction is going on, there is no complimentry anything. And... they still charge the same for tickets even though practically all of tomorrwland is closed. That is not good business.
420.5	value received	NPSS::BADGER	Can DO!	`Mon Jun 20 1994 08:00`	9
	re.-1 what they closed, was not worth it. I'm glad to see them reinvesting the money on new stuff. By having the construction going on they DID give you something: a new reason to return! and isn't that great!
420.6	Unavoidable	WREATH::SCOPA		`Mon Jun 20 1994 09:59`	9
	They have to do the construction some time. Also, the construction projects that they do are sizeable enough to warrant the amount of time they take in completing such projects. I'm sure they don't want to inconvenience guests, especially during the high travel periods. Mike