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Conference abbott::cruise_travel

Title:CRUISE TRAVEL
Moderator:XANADU::FAMULARO
Created:Thu Aug 04 1988
Last Modified:Thu Dec 12 1996
Last Successful Update:Tue Dec 31 1996
Number of topics:562
Total number of notes:2834

289.0. "Using Florida based travel agents??" by JUDI::REDDY () Thu Jun 13 1991 09:33

    What good or bad experiences has anyone had on using a 
    travel agent that is at a distance??   We have talked to
    quite a few of the Florida located agencies and wondered
    if this type arrangement would present a problem?
    They definately have less expensive prices... are there
    any 'gotchas' that we should be aware of?
    
    Any comments would be appreciated.
T.RTitleUserPersonal
Name		DateLines
289.1No problems!STRATA::ROBROSEThu Jun 13 1991 11:288
    
      I live in Mass. and have used an agency in Jamestown NY to book
     both of my cruises.  I have not run into any problems.  I guess it
     depends on your need for the personal touch.  Just ask plenty
     of questions...
    
                               -Rob
289.2OGOMTS::WESSELSThu Jun 13 1991 12:2017
On our first cruise we used a cruise agent in California.  (We live in Massachu-
settes.)  We had no problems at all - even though we did change the date once
about 2 months before the cruise.  However, on our second cruise, we used a
cruise agent out of Flrorida and it was a nightmare.  I booked the cruise 8 
months ahead of the sailing date and received the tickets less than 10 hours
before we had to take our flight to Miami.  I had called them at least 7 times
and each time they said that the packet was going to be delivered by Federal
Express.  Meantime, F.E. never had the tickets to deliver!  As a result, we
flew to Miami from Boston with stops in Syracuse, NY, Tampa, Florida, and
Orlando before arriving in Miami.  It took us almost 7.5 hours to get to Miami.

I wrote a letter to them after we returned and they never acknowledged it.
And...our free cruise bag to take along on the cruise arrived a week after we 
returned.

I won't use them again!!  (If anyone wants the name send me mail.)
289.3Certified TravelFRICK::MOSCHILLIMon Sep 09 1991 18:2716
    I live in Mass and we have booked all three cruises with an out of
    state agent.  We have had great success and would recommend her highly.
    
    From what I understand, when you work with agencies near the cruiseline
    headquarters, they can get better deals because they may have a personal
    relationship with the reps.  We have always been pleased with our
    prices.
     
    Certified Travel
    Ft. Lauderdale, FL
    Ask for Lee Boyan
    800-327-2041
    
    
    Pam