| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 1114.1 | "no penalty", not "622 for price of 440" | CERN::HOBBS | Congrats to the Ignoble Peace Prize winner! (http://www.eecs.harvard.edu/ig_nobel) | Fri Feb 21 1997 02:09 | 8 |
| If the price of the 622 system equals the price of the 440 system plus the
622 upgrade, then the customer pays "no penalty" for the convenience of
getting the 440 system today and the upgrade later.
If the 440+upgrade were priced higher than the 622, then there would be
a penalty.
-cw
|
| 1114.2 | No penalty phrase/approach is confusing | JULIET::HATTRUP_JA | Jim Hattrup, Santa Clara, CA | Fri Feb 21 1997 04:47 | 10 |
| Unfortuantely, without a price or part number(s) available for 622
systems, the 'no-penalty' is really confusing or mis-leading.
The noter in .0 is what most (all....) customers will end up asking as
one explains 'no-penalty'.
It would be much clearer to sell a 622Mhz system, deliver a 440Mhz
system, and upgrade to 622Mhz when available - that would be
no-penalty and easy to understand. I'm sure there is some non-customer
focused reason why we did not do it that way.
|
| 1114.3 | Don't shoot the messanger, but... | NAMIX::jpt | FIS and Chips | Mon Mar 03 1997 10:22 | 34 |
|
Implementing these kind of things at country level, I can speak only
for our own country. This "No Penalty" upgrade is and will be
based on country decisions and implementation.
In short:
Country is _allowed_ to bid 440to622 upgrade with no penalty to
customers (aka buy 440 now, get 622 at fixed or no cost). Problem
with that program is that even country marketing may decide to
offer this opportunity, country is responsible paying the
cost of upgrade to corporation, meaning that country finances
customer upgrade if this upgrade code will be used. Of course
you can always make customer pay the upgrade, but that's not
exactly penalty free ;-)
Implementation of this program is country specific, and in most
cases you MUST talk with your local AlphaServer Marketing Mgr
to find out if and how this program can be used in your own
country.
For example I will accept usage of this "offer" certain limited
critical bids, and pricing model of this upgrade will be decided
case by case. I'm not satisfied with this upgrade program, but
at least it gives us some elasticity on critical cases where
we need it. This can be used in two different ways:
- give customer fixed price they'll get the 622 system
- use this as weapon in competitive situations (with care)
regards,
-jari
|