| Title: | TurboLaser Notesfile - AlphaServer 8200 and 8400 systems | 
| Notice: | Welcome to WONDER::TURBOLASER in it's new home shortly | 
| Moderator: | LANDO::DROBNER | 
| Created: | Tue Dec 20 1994 | 
| Last Modified: | Fri Jun 06 1997 | 
| Last Successful Update: | Fri Jun 06 1997 | 
| Number of topics: | 1218 | 
| Total number of notes: | 4645 | 
    I'm having problems with remote dial-in connections to an 8400 at one
    of my customers sites. It's the only digital system at the site and
    network access is restricted. The problem is remote unix/hardware can't
    reliably make connections through the MDS01. When I am onsite test
    dial-ins are done and seem to work fine, but when an actual call is
    logged support can't connect at times.
    I connected a MDS01 remote console to the console port(vt510) and 
    have tried several digital 2400 and 9600 baud modems and MDS01's.
    A unix support engineer said he doesn't know of any other 8400's using
    MDS01's and they rarely have connections using MDS01's.
    In note 496 a 1200bd modem was tested and worked ok in the lab. Even a 
    9600 baud modem is on the slow side.
    What other options do we have for remote connections? Is there a PCI
    modem that will work in the 8400 with unix 4.0b? 
    
    Thanks!
    Harry
| T.R | Title | User | Personal Name | Date | Lines | 
|---|---|---|---|---|---|
| 1099.1 | MDS01 and Unix don't mix | SCASS1::TURNERG | Mon Feb 24 1997 02:42 | 9 | |
|     We have run into this problem also, one of the main problems is that
    alot of the Unix folks do not have a way getting through the MDS01.
    They are using regular modems to dial-in. When you call into the support
    center to have the MDS01 check out you are getting to the hardware 
    folks the do have the compatable hardware to dial-in. About the only
    thing that I can suggest is connect a modem up to a terminal server.
    That's the safest thing to do. I have seen Remote-Unix group crash
    systems when dialing into a MDS01 so I certainly would advise against
    letting them dial-in into the MDS01.
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