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Conference iosg::all-in-1

Title:	ALL-IN-1 (tm) Support Conference
Notice:	Please spell ALL-IN-1 correctly - all CAPITALS!
Moderator:	IOSG::PYECE

Created:	Fri Jul 01 1994
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	2716
Total number of notes:	12169

2570.0. "Sometimes free-form-name in parenthesis" by ZUR01::TOLBA () Thu Mar 13 1997 16:47

Hello,

I have a customer problem where they sometimes receive messages from MRX
with the free-form-name in parenthesis (ALL-IN-1 V3.1 German):

____________________________________________________________________
Bad message where free-form-name is in parenthesis 

From:       (yoshiko fujita)

1=ch@*RFC-822\fujita(a)leland.Stanford.EDU@5=inet@2=admin@ADMIN@BUWAL2


This gives the following Reply address:

To:  (yoshiko fujita)                     (
1=ch@*RFC-822\fujita(a)leland.Stanford.EDU@5=inet@2=admin@ADMIN@BUWAL2 )


The user will get with the above reply address a postmaster back:

Unrecognized recipient name, the name does not match any available

____________________________________________________________________

Sometimes the message is received correctly:

From:      yoshiko fujita

1=ch@*RFC-822\fujita(a)leland.Stanford.EDU@5=inet@2=admin@ADMIN@BUWAL2

This gives the following Reply address:

TO:  yoshiko fujita                       (
1=ch@*RFC-822\fujita(a)leland.Stanford.EDU@5=inet@2=admin@ADMIN@BUWAL2 )
                                              
____________________________________________________________________


Any hints/explanations why sometimes the message is received by ALL-IN-1 with 
free-form-name in parenthesis and another time not?

Thanks and regards,
Manuela

T.R Title User Personal
Name Date Lines

2570.1 Where are the parentheses being added? IOSG::MARSHALL Fri Mar 14 1997 16:59 21

T.R	Title	User	Personal Name	Date	Lines
2570.1	Where are the parentheses being added?	IOSG::MARSHALL		`Fri Mar 14 1997 16:59`	21
	Was the message sent with a free-form-name containing the parentheses? That is, at what point are the parentheses being added? ALL-IN-1 won't add parentheses to a free-form-name. If it is ALL-IN-1 that is adding the parentheses, then it is because it does not think that part of the address is a free-form-name, which again points to a problem further back along the chain. Also, parentheses in a free-form-name shouldn't affext the deliverability of a mail message. ALL-IN-1 has very clever logic (� Stuart Maurice) to pull the address apart in the correct way, and this should cope with the addresses you show as examples. I wonder if you're using TeamLinks? Some older versions of that didn't cope very well with extra parentheses, and that could be your problem. So two questions: - where are the parentheses being added to the free-form-name? - which product/component is incorrectly handling them? Scott

Was the message sent with a free-form-name containing the parentheses?  That is,
at what point are the parentheses being added?

ALL-IN-1 won't add parentheses to a free-form-name.  If it is ALL-IN-1 that is
adding the parentheses, then it is because it does not think that part of the
address is a free-form-name, which again points to a problem further back along
the chain.

Also, parentheses in a free-form-name shouldn't affext the deliverability of a
mail message.  ALL-IN-1 has very clever logic (� Stuart Maurice) to pull the
address apart in the correct way, and this should cope with the addresses you
show as examples.

I wonder if you're using TeamLinks?  Some older versions of that didn't cope
very well with extra parentheses, and that could be your problem.

So two questions:
- where are the parentheses being added to the free-form-name?
- which product/component is incorrectly handling them?

Scott