| T.R | Title | User | Personal Name
 | Date | Lines | 
|---|
| 2511.1 |  | IOSG::CARLIN | Dick Carlin IOSG, Reading, England | Fri Feb 07 1997 11:35 | 7 | 
|  |     Olympia
    
    Did you include the old abbott::windows_office notesfile in your search?
    
    Do notes 3694 or 2966 help?
    
    Dick
 | 
| 2511.2 | Things to check... | IOSG::PYE | Graham - ALL-IN-1 Sorcerer's Apprentice | Fri Feb 07 1997 18:46 | 20 | 
|  |     The code will be looking for the logical OA$IMAGE to find OA$MAIN.EXE.
    You're most likely to get this error because you haven't run A1V30START
    on the node where you are doing your installation.
    
    Try $ SHO LOG OA$IMAGE
        $ DIR OA$IMAGE
    
    The next possibility is that the TLC can't read the image ident, use
    this command to find out what it is:
    
    	$ ANAL/IMAGE/INTER OA$IMAGE {Press CR four times}
    
    it should say something like:
    
    	image file identification: "ALL-IN-1 V3.0"
    
    Graham
    
    PS Please be careful to type 'ALL-IN-1' correctly in your notes, since
    it's a trademark.
 | 
| 2511.3 |  | ATHINA::KARVOUNIS |  | Mon Feb 10 1997 10:06 | 9 | 
|  |     Thanks for your reply I just checked the logial and it is
    assigned. Also when I do anal/image/inter the image file
    identification is "ALL-IN-1 V3.0A3"
    
    Is this correct.  Is there something else that I should
    look for because I am still getting a failure.
    
    Thanks for your help
    
 | 
| 2511.4 |  | IOSG::PYE | Graham - ALL-IN-1 Sorcerer's Apprentice | Tue Feb 11 1997 11:54 | 6 | 
|  |     I'm sorry, I've looked at the code now, and it is actually looking in
    OA$LIB for OA$MAIN.EXE.
    
    The test is:
    
    	if f$search("oa$lib:oa$main.exe") .eqs. "" then ........
 | 
| 2511.5 | help .... | ATHINA::KARVOUNIS |  | Mon Feb 17 1997 08:05 | 12 | 
|  |     	I am now baffled and lost I cannot seem to find out where my problems
    are coming from.  I read in the installation guide that if you are
    trying to install TLC 2.5 on ALL-IN-1 V3.0-a then you must have all the
    elements of TLC 2.1 installed first.  Can you help me maybe I not
    running the correct version of TLC 2.1 and this is why TLC v2.5.
    is failing?  I really don't know because this is the first time I am
    installing teamlinks.  My colleague that originally installed this is
    not working here anymore.
    
    regards
    Olympia
    
 | 
| 2511.6 | Install TLC V2.1 again? | IOSG::PYE | Graham - ALL-IN-1 Sorcerer's Apprentice | Mon Feb 17 1997 09:03 | 16 | 
|  |     The kit makes the following checks:
    
    1) VMS Version
    2) OA$LIB:OA$MAIN exists
    3) OA$IMAGE has version of V3.0
    4) OA$BUILD:SM.A1$MSG contains the TLC Version Message:
    
    	TeamLinks Connection Package V2.1
    
    5) Various OA$* logicals are defined
    
    I suggest that you also reinstall TLC V2.1 to get your system back into
    a known state. Then try the V2.5 install again.
    
    If it still fails, then post the location of a W:R logfile, or mail me
    details of how to log into the system.
 | 
| 2511.7 | Closing the loop... | IOSG::PYE | Graham - ALL-IN-1 Sorcerer's Apprentice | Tue Feb 18 1997 08:41 | 13 | 
|  |     Having logged into the system, the error reported was an invalid UIC:
    
    	%DCL-W-INVUIC, invalid UIC - must be of the form [group,member]
    
    which then bombed the installation. It appears that this was caused by
    the installation using the manager's OpenVMS account name rather than
    its UIC in the SET UIC command. Normally, this works fine, since the
    account name will also be the name of an identifier with the
    corresponding UIC.
    
    However, on this system, the Manager's account name, ALLIN1, was also
    used as a disc name, and so the DCL command parser translated the disc
    name into its physical name, which SET UIC didn't like much!
 |