| T.R | Title | User | Personal Name
 | Date | Lines | 
|---|
| 1415.2 |  | IOSG::LOCKWOOD | Do you like our owl? | Wed Oct 11 1995 13:36 | 5 | 
| 1415.3 | SMU by the manager? | SHRMSG::HOWARD | On the hippest street in town | Wed Oct 11 1995 18:01 | 8 | 
| 1415.4 | New info ... | YUPPY::LIS | Sau Ha Li, London | Thu Oct 12 1995 13:46 | 52 | 
| 1415.5 | Has the User FAM'd? | ZUR01::ASH | Grahame Ash @RLE | Fri Oct 13 1995 12:33 | 4 | 
| 1415.6 | Was There A Resolution? | AIMTEC::GRENIER_J | Jean Grenier | Wed Apr 02 1997 17:44 | 37 | 
|  |     Hi - I know this note is "old" but was a resolution ever determined?
    I received the following today from a customer - looks like the
    SAME problem (even the name of the document!).
    
    =======================================================================
    I'm hoping you can help me with a question posed to me by a user.  She
    found a message in her READ folder that she had no previous knowledge of.
    Her name shows as sender and recipient.  I've included a SHOW HEADER 
    display of the message.  I don't know how it could get a status of READ 
    and be in her .MSG directory instead of an OA$SHARxnnn directory.  It 
    also has no date sent.  I can't explain how it came to be.
    
    We are running A1 V3.0A , VAX VMS V5.5-2, MR V3.2+patches.  Here's the
    header:
    
                               Showing ALL-IN-1 message
    Subject:             Departmental changes
    Title:               Departmental changes
    Sender:              SCHASTEENK
    Senders Full Name:   Kathie L. Schasteen
    Senders Tel No:      (913) 624-7931
    Current Drawer:      [SCHASTEENK]MAIN
    Drawer Owner:        SCHASTEENK
    Current Folder:      READ                         Status:         READ
    Type of Document:    MAIL                         Document Number:008868
    Date Created:        28-Mar-1997 01:54pm          Modifiable:        Y
    Last Modified:       28-Mar-1997 01:54pm          Deletable:         Y
    Date Sent:                                        Forwardable:      YES
    Date Received:                                    Read Receipt:      NO
    Deferred Date:                                    Delivery Receipt:  NO
    Priority:            FIRST_CLASS                  No of Attachments:  0
    Handling:                                         Data Type:     WPSPLUS
    MR id:
    VMS Filename:        USER10:[SCHASTEENK.A1.MSG]ZWTSJV29V.WPL
    
    Addressees:
      TO:  Kathie L. Schasteen                  ( SCHASTEENK )
 | 
| 1415.7 |  | IOSG::MAURICE | Back in the egg | Wed Apr 02 1997 18:05 | 9 | 
|  |     Hi,
    
    In V3.0 there were problems with the CABINET UNSHARE function. Is it
    possible that your customer is running the UNSHARE housekeeping
    customisation, that unshares all messages with a usage count of 1?
    
    Cheers
    
    Stuart
 | 
| 1415.8 | No - not using UNSHARE | AIMTEC::GRENIER_J | Jean Grenier | Wed Apr 02 1997 20:52 | 6 | 
|  | No, according to customer they never used UNSHARE customization.
Any other ideas????
Thanks,
Jean
 | 
| 1415.9 | Any clues that might help determine where it came from? | IOSG::PYE | Graham - ALL-IN-1 Sorcerer's Apprentice | Thu Apr 03 1997 10:09 | 7 | 
|  |     Was there anything in the text that could have given a clue where it
    might have come from? Or did anything significant happen on the date
    the message was created? I'm thinking of system crashes, disc restores,
    data file corruptions, FCVR runs, etc.
    
    Of course V3.0 is pretty old now, so perhaps there was a bug that we've
    subsequently fixed.
 |