| T.R | Title | User | Personal Name
 | Date | Lines | 
|---|
| 3634.1 | Not every serviceable part is an FRU... | SUBSYS::TRAN | Straight <Left> Hitter.. | Mon Jan 27 1997 20:18 | 6 | 
|  |     
    Currently there is no FRU for sensor you request. Service would have to
    stock a lot of parts if we breakdown and make every part in TL820 an
    FRU.
    
    T.
 | 
| 3634.2 | how about a vendor p/n ? | SCASS1::BROGDON |  | Mon Jan 27 1997 23:09 | 11 | 
|  |     T,
    
    	I have 4 TL820's on 1 of my sites and it takes 4 to 7 days to
    get a replacement PTM from logistics. Is there a Odectics p/n for the
    sensors?. I could have logistics order a few directly from Odectics
    and keep them onsite . I have had several sensor failures on these
    units.
    
    			Thanks,
    				Robert Brogdon
    
 | 
| 3634.3 |  | SUBSYS::TRAN | Straight <Left> Hitter.. | Tue Jan 28 1997 17:58 | 7 | 
|  |     
    That's very unusual that you have that many sensor failure, I would ask
    you to contact support eng. Stan Jenereski at SUBSYS::JENERESKI to
    investigate this. As far as PTM goes the new gateless PTM may work
    better for you (cut-in long time ago).
    
    T.
 | 
| 3634.4 | failure rates | SCASS1::BROGDON |  | Wed Jan 29 1997 18:27 | 7 | 
|  |     T. 
    	I have had about 3 failures on 4 units in about a  year and half
    I don't know if that is a excessive amount of failures or not but
    waiting a week for parts is..
    				
    				Regards, Robert
    
 | 
| 3634.5 | PTM sensors | SUBSYS::JENERESKI |  | Thu Jan 30 1997 20:54 | 16 | 
|  |     
    
     This is the first that I have heard of this problem, then again there
    is a first to everything.
    
     Currently we are waiting for the total part consumption for the
    TL820's from the vendor and when this is received we should be
    able to see if there is a trend in this area or any other area.
    
     In the meantime if this should occur again please log an IPMT case
    and return the part to engineering for F/A. The address will be posted
    in the case.
    
     regards/
    stan jenereski
    sep continuation engineering
 |