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Conference giadev::decstation

Title:	DECstation PC Conference
Notice:	register note 2, see notes 3 & 4
Moderator:	TARKIN::LININD

Created:	Tue Jan 10 1989
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	7470
Total number of notes:	34994

7437.0. "Starion 931, Modem won't hang up" by CSC32::RUTSCHOW (Jack of all trades, master of none) Sun May 11 1997 19:10

    I have had a Starion 931 for over a year and have always had this
    problem, but it never bothered me much because I would only use the
    modem about once a day.  Now I am working out of my house more it is
    getting bothersome.  I have tried to figure out what's wrong but to no
    avail...  The modem won't hang up the phone line...  I have to go to
    the wall and unplug the line and quickly get back and connect before
    the dial tone goes away...  What is setup wrong???  It has done this
    since day one.
    
    Modem info:
    
    Boco 28.8 Kbps, V.34 MV.341
    On COM2
    
    
    I check the notes file (under 931 and modem) and didn't see this
    problem.  Does this ring a bell with someone???
    
    thanks,
    dale

T.R	Title	User	Personal Name	Date	Lines
7437.1	Need new Faxtalk	PCBUOA::GKELLEY		`Mon May 12 1997 15:53`	7
	You need the new version of Faxtalk. Send me a note and I'll give you a pointer to where you can copy the files. [email protected] regards, glen kelley
7437.2	have a 931?	CSC32::RUTSCHOW	Jack of all trades, master of none	`Sun Jun 01 1997 00:44`	9
	Glen, Thanks for all the help but due to technical difficulty I just got the stuff copied over and it says it's for the Starion models 910, 915, 921, 930, 932, 940, 950 and 960. Well I have a 931... Will this still work? thanks, dale
7437.3	Different sound/modem	PCBUOA::GKELLEY		`Mon Jun 02 1997 16:23`	6
	The 931 uses a different sound card and modem. The sound card is by Diamond and is a standard 16-bit ESS sound card. The modem is a Boca 28.8. The files that are used for the sound/modem are different. glen
7437.4	931 modem	PCBUOA::GKELLEY		`Mon Jun 02 1997 16:26`	9
	I went back over your original note and noticed that you had stated that you had a 931, I mis-read that part. FaxTalk is used on the other models. The Boca modem is a standard 28.8. If your having problems with it hanging up, it maybe the wiring in your house, or it may be a faulty modem. If you have a number of extensions in the house, try unplugging an extension phones and see if that helps. regards, glen
7437.5	Dedicated phone line	CSC32::RUTSCHOW	Jack of all trades, master of none	`Mon Jun 02 1997 22:29`	20
	Thanks Glen but this is a dedicated phone line... This is also a "newer" modem. The first one died after about 3 months, so this one is about a year old. It has always done it... thanks again, but I still have the problem... Guess I can delete all those files you pointed me to!!! This is a : Boca 28.8 Kbps V.34 MV.34i com2 8 none 1stop use FIFO buffers (basically the defaults) Use error control use flow control Compress data Hardware (rts/cts) Modulation type = Standard dale
7437.6	possible phone line problem	PCBUOA::GKELLEY		`Tue Jun 03 1997 09:13`	15
	Was the "hang up" problem present on the original modem and on the new modem? If so, it may point to a problem in the phone lines. The local phone company supplies the current for the phone - if the current is too low (generally below about 20ma), then the modem may be having trouble hanging up. The low current situation usually exhibits itself as a problem in establishing the initial circuit. You might want to have the phone company check out the local loop current (the modem is suppose to work correctly down to about 16ma). The other item is what application are you using for communications? Have you used any other applications that provide comm? glen