| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 5002.1 | Few more things to find out | BOUVS::OAKEY | I'll take Clueless for $500, Alex | Wed Feb 05 1997 16:59 | 24 |
| ~~ <<< Note 5002.0 by M5::PSOEHL "Go see THE RELIC!!!" >>>
~~ -< rdbweb and rms-e-flk >-
~~service unavailable
~~http status code 503
~~%rms-e-flk, file currently locked by another user
Pat,
Where is the customer seeing this error? Is this was the users see in the
browser or is this showing up in a log file?
Do both users see it or just the second user?
~~1. two people are accessing the web application at the same time
Same page or different pages?
~~2. two netscape sessions are touching the homepage at the same time
Does the home page use the Web Agent?
Can more than one user touch non-Web Agent pages successfully?
|
| 5002.2 | | M5::PSOEHL | Go see THE RELIC!!! | Wed Feb 05 1997 20:10 | 22 |
| >Where is the customer seeing this error? Is this was the users see in the
>browser or is this showing up in a log file?
They're in Netscape and the user who's request fails gets the error
message on their page.
>Do both users see it or just the second user?
Only the 2nd one.
>Same page or different pages?
Same page.
>Does the home page use the Web Agent?
Yes.
> Can more than one user touch non-Web Agent pages successfully?
There aren't any.
She said they looked at the log files and didn't see anything that
looked interesting.
|
| 5002.3 | suggestion | NOVA::DDIAMOND | Dave Diamond, Oracle Rdb | Thu Feb 06 1997 09:04 | 10 |
| try turning on file watching in the process that runs the rdb web agent. if
there's a startup procedure for cgi programs, give the user privs and add this
line:
$ set watch/class=major file
if there's no startup procedure, put it in rdbweb.com and call rdbweb.exe from
that com file
dd
|
| 5002.4 | | NOVA::DICKSON | | Thu Feb 06 1997 10:01 | 4 |
| Also check the LIMIT parameter in the UCX definition of the webserver
service. This number should be higher than the number of simultaneous
connections you expect to the web server.
|
| 5002.5 | | M5::PSOEHL | Go see THE RELIC!!! | Fri Feb 07 1997 14:57 | 10 |
|
customer says she doesn't have the RDBWEB.COM file. She said her
installation notes told her to just copy rdbweb.exe into the cgi-bin
directory (with a few other files). It shows a template for
rdbweb.com, but says it's only necessary for the cern server. She's
running purveyor.
TIA
|
| 5002.6 | | M5::PSOEHL | Go see THE RELIC!!! | Fri Feb 07 1997 16:30 | 3 |
| Sorry, dumb comment. I'll have her follow the instructions and put an
rdbweb.com in her cgi-bin directory that runs rdbweb.exe.
|
| 5002.7 | | M5::PSOEHL | Go see THE RELIC!!! | Fri Feb 07 1997 16:38 | 7 |
| Interestingly enough, we found that rdbweb.log had a version limit of
5. The problem still occurred after removing that, but the customer
did a purge on her directory and the problem disappeared - for now.
Thanks for your help,
|