| Copyright (c) Digital Equipment Corporation 1996. All rights reserved.
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| d | i | g | i | t | a | l | TIME DEPENDENT BLITZ
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BLITZ TITLE: LN09X-NU & LN09X-FS Kits
The LN09X kits are no longer available thru Support Engineering
PRIORITY LEVEL: 1 = Time Critical
DATE: May 7, 1996
TD #:
AUTHOR: Meredith Nikoloff
DTN: 297-8768
EMAIL: Regent::Nikoloff
DEPARTMENT: PSBU - Support Engineering
=================================================================
PRODUCT NAME(S):LN09, DECLaser 5100
PRODUCT FAMILY(IES): LN09X-NU and LN09X-FS
Storage ___
Systems/OS ___
Networks ___
PC/Peripherals _X_ {includes printers, monitors, etc.}
Software Apps. ___
BLITZ TYPE: {Check all that apply}
Maintenance Tip ___ {Info. will assist servicing the
product}
Service Action Requested _X_ {MCS is requested to perform an
activity}
IF SERVICE ACTION IS REQUESTED: (Check all that apply.)
Labor Support Required ___ {Requires MCS to provide service labor}
Material Support Required _X_ {Requires MCS to provide material}
Estimated time to complete activity (in hours): N/A
Will this require a change in the field's inventory: Yes _X_ No ___
Will an FCO be associated with this advisory? Yes ___ No _X_
DESCRIPTION OF SERVICE ACTIVITY REQUESTED (if applicable):
"Inform customer that the configuration is not supported."
"Install patch or update firmware at all customer's sites that
exhibit the symptom"
"Inform customer to obtain patch from ___ and install."
**********************************************************************
SYMPTOM: Warranty has expired
A] Problems with the DECLaser 5100 NIC: [ LNO9X-NU kit ]
1) Falling off the network
2) Ability to disable all protocols except LAT (for strictly Lat user)
3) Ability to disable the network status page
4) Ability to disable the LAT protocol (for stricly UNIX user)
5) Ability to reset the IP address (for strictly UNIX user)
6) Signicicant documentation problems cleared up
7) Support fro Netware Printer servrs over a wider network area
B] Problems with the DECLaser 5100: [ LNO9X-FS ]
1) "Load Front LETTER/A4" after checking for paper, while in power
saver mode
2) The page protection mode isn ot saved on the 220 volt model
3) Automatic language sensing
4) The "IEEE-1284" compliant bi-directional parallel port
5) Hard disk reformatting problem
SOLUTION: MCS order kits from stockroom in Andover
LN09X-NU and LNO9X-FS kits can be made in Andover stockroom
Contact Rick Hancock e-mail WMOIS::HANCOCK
Kits are customer installable
VERIFICATION: N/A
PROBLEM STATEMENT:
Discussed in "solution" above
LARS INFORMATION: LNO9X-NU and LNO9X-FS Kits
Attention Service Personnel: Begin the comment field of your LARS
with the word "BLITZ" when you perform an activity associated with a
BLITZ Type "Service Action Requested".
*** DIGITAL INTERNAL USE ONLY ***
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