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Conference 7.286::postscript_printing

Title:Digital PostScript printers and their associated software
Moderator:REGENT::LASKOHER
Created:Wed Jan 24 1990
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:7230
Total number of notes:31971

7159.0. "WNT 3.51 SP5 on Alpha cannot get LSR2000+ to print" by CSC32::J_GONZALEZ (Tangled Up In Blues?) Mon Apr 14 1997 14:21

	Greetings:

		
	My customer has been trying for some time to get an LSR2000+
	to print from WNT 3.51 sp5, The printer is working fine from VMS
	and WIN95 Clients. When he sets the printer up from Print Manager
	Create Printer, selecting LPR or Digital Printer port, passing the
	TCPIP address, and using the latest drivers from the web page, he
	cannot get a job passed to this device, he gets an error messages 
	of the type "error writing to Data AREA" and also Event ID 7 messages.
	
	Print jobs will hang with print manager showing connecting, then reconn
	ecting and then error message.

	Any pointers or help greatly appreciated.

	John Gonzalez
	dtn:592-4651
T.RTitleUserPersonal
Name		DateLines
7159.1Needs xjprint or xjdirect18669::HARVEYPrintserver Support- America's ZoneMon Apr 14 1997 18:447
    John
    
    	Its documented in the manual. Is your customer entering on the RP
    field of a LPR/LPD queue "xjprint" (for a 32MB printer) or "xjdirect" 
    (for the 16MB)?
    
    Renis
7159.2CSC32::J_GONZALEZTangled Up In Blues?Tue Apr 15 1997 10:546
	Renis,

	He is using the 16 mb printer, but he has tried them both and it still 	
	fails.	
	
	John.
7159.3Here is how I set up my queue on NT 4.018669::HARVEYPrintserver Support- America's ZoneTue Apr 15 1997 11:3523
    John,
    
    	For the 16MB printer your customer needs to use the "xjdirect". Has
    this custoemr obtained the latest LSR2000 drivers from the 
    software/drivers page on www.printers.digital.com? 
    
    On my NT 4.0 server I have a LSR2000/32MB queue setup. Using the properties
    function my port is set to:
    
    16.86.0.135:XJPRINT 
    
    When the customer does the add port function, select a LPR port, then
    on the popup for the new LPR port in the field:
    
    Name or Address of Server Providing LPD: 
    		use the LSR2000's ip address
    
    Name of Printer or Print Queue on that server: 
    		use xjdirect (lowercase, NT will show it as upper case)
    
    
    Renis
7159.4one more thing...REGENT::LASKOTim - Printing Systems BusinessTue Apr 15 1997 16:281
    Be sure that an LPR port is being used and not a Digital Network Port.