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Conference 7.286::postscript_printing

Title:	Digital PostScript printers and their associated software

Moderator:	REGENT::LASKOHER

Created:	Wed Jan 24 1990
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	7230
Total number of notes:	31971

7115.0. "CFGERROR on 2250 when duplex printing" by UTRTSC::BARK () Fri Mar 07 1997 11:22

    Hi,
    
    A customer has a DEClaser 2250 wich generates a %DCPS-W-CFGERROR
    when he prints with SIDES=2 (has worked oke according to the
    customer).
    I also get this error if I send a simple postscript file to the
    printer in wich I select duplex (statusdict begin true setduplexmode end
    showpage).
    I checked serveral notes about config errors but could not find a
    solution.
    As I understand you get this error if you try to select/activate
    something wich is not available or functioning.
    It look like something is wrong at printer (HW?)
    
    Are there any other things to check at the printer beside the knob
    on the output tray?
    
    Thanks,
    
    Henk

T.R	Title	User	Personal Name	Date	Lines
7115.1	the other thing to check	REGENT::LASKO	Tim - Printing Systems Business	`Fri Mar 07 1997 11:31`	1
	Is the customer trying to print duplex from the envelope feeder?
7115.2	tried both bins, same problem	UTRTSC::BARK		`Mon Mar 10 1997 09:19`	10
	Tim, Thanks for your reply, but I tried both papertray's and in both cases I received the config error. According to the customer they don't have a envelope tray, only A4 trays. I asked a harware engineer to take a look at this printer. Henk.
7115.3		REGENT::POWERS		`Mon Mar 10 1997 09:46`	7
	Did you check the knob on the output tray? What paper size(s) are you trying to print on? Simplex jobs print okay, and are being fed to the top output tray? - tom]
7115.4	problem solved	UTRTSC::BARK		`Tue Mar 11 1997 03:52`	13
	Hi, > Did you check the knob on the output tray The customer did (see .0) and he just phoned me that he gave me wrong information, the knob on the output tray was not in the right position. Everything is working oke again. Sorry, Henk