| T.R | Title | User | Personal Name
 | Date | Lines | 
|---|
| 4176.1 |  | VMSNET::P_NUNEZ |  | Wed Feb 26 1997 13:15 | 9 | 
|  |     
    You forgot one thing - provide the
    PWRK$LOGS:PWRK$LICENSE_SERVER_name.LOG file active at the time...
    
    Also, with the license server stopped on PRV08, do $ MC PCSA_CLAIM_NAME
    and see if any of the license server netbios names (PWRK$L*) are still
    defined.  
    
    Paul
 | 
| 4176.2 |  | VAXRIO::LORENA |  | Wed Feb 26 1997 15:46 | 84 | 
|  |     
    First of all, thank you for your help.
    
    I copied the log files that you requested in your reply/answer.
    
    Sorry, but I don't know how define the logical name to PCSA_CLAIM_NAME.
    I am searching in TIMA, but I didn't find.
    
    Regards,
    Lorena
    
    =========================================================================
    $ nbshow nbstatus
    Adapter status for * on 
    ID: 08  00  2B  E7  B6  2E   Version  3.0
    Time up: 0 days 6 hours 35 minutes
    Packets sent:                673        CRC errors:             0
    Packets received:              0        Alignment errors:       0
    Retransmitted packets:         0        Collisions:             0
    Resources exhausted:           0        Aborted transmissions:  0
    Ncbs:      Free  : 65535 of 65535;  maximum configurable: 65535
    Sessions:  In use:    13 of   406;  maximum configurable:   406
    Adapter packet size:  1492
    Local name table (8 names):
    Name            Soc Num Status
    ^^^^^^^^^^^^^^^ x00   0 Unique Registration pending
    ELEBRA          x20   1 Unique Registered
    PRV08CMTSERVER  x20   2 Unique Registered
    PRV08           x20   3 Unique Registered
    PRV08           x00   4 Unique Registered
    PREVI           x00   5 Group  Registered
    PREVI           x1c   6 Group  Registered
    ELEBRA          x00   7 Group  Registered
    
    Session status:
    name num 8, # sessions 3, rcv dg=7, rcv any=0
    LSN     State   Local Name      Soc  Remote Name     Soc  rcvs  sends
    0       LISTEN  ELEBRA          x20  ^^^^^^^^^^^^^^^ x00     0     0
    0       LISTEN  PRV08CMTSERVER  x20  ^^^^^^^^^^^^^^^ x00     0     0
    0       LISTEN  PRV08           x20  ^^^^^^^^^^^^^^^ x00     0     0
    
    ==============================================================
    $ dir PWRK$LOGS:PWRK$LICENSE_SERVER_prv08.log/date
    
    Directory PWRK$COMMONROOT:[LOGS]
    
    PWRK$LICENSE_SERVER_PRV08.LOG;161
                         26-FEB-1997 11:26:53.44
    PWRK$LICENSE_SERVER_PRV08.LOG;160
                         26-FEB-1997 10:57:22.59
    PWRK$LICENSE_SERVER_PRV08.LOG;159
                         26-FEB-1997 10:13:08.68
    PWRK$LICENSE_SERVER_PRV08.LOG;158
                         26-FEB-1997 10:11:31.94
    PWRK$LICENSE_SERVER_PRV08.LOG;157
                         25-FEB-1997 23:41:49.27
    
    Total of 5 files.
    $ typ PWRK$LOGS:PWRK$LICENSE_SERVER_prv08.log;  
    26-FEB-1997 11:26:53.00 INIT_LOGFILE: 
            OPEN: PATHWORKS for OpenVMS License Server Startup
    26-FEB-1997 11:26:53.00 MESSAGE: 
            Image Identification: V5.0-500E
    $ typ PWRK$LOGS:PWRK$LICENSE_SERVER_prv08.log;-1
    26-FEB-1997 10:57:22.00 INIT_LOGFILE: 
            OPEN: PATHWORKS for OpenVMS License Server Startup
    26-FEB-1997 10:57:22.00 MESSAGE: 
            Image Identification: V5.0-500E
    $ typ PWRK$LOGS:PWRK$LICENSE_SERVER_prv08.log;-2
    26-FEB-1997 10:13:08.00 INIT_LOGFILE: 
            OPEN: PATHWORKS for OpenVMS License Server Startup
    26-FEB-1997 10:13:08.00 MESSAGE: 
            Image Identification: V5.0-500E
    $ typ PWRK$LOGS:PWRK$LICENSE_SERVER_prv08.log;-3
    26-FEB-1997 10:11:31.00 INIT_LOGFILE: 
            OPEN: PATHWORKS for OpenVMS License Server Startup
    26-FEB-1997 10:11:31.00 MESSAGE: 
            Image Identification: V5.0-500E
    $ typ PWRK$LOGS:PWRK$LICENSE_SERVER_prv08.log;-4
    25-FEB-1997 23:41:49.00 INIT_LOGFILE: 
            OPEN: PATHWORKS for OpenVMS License Server Startup
    25-FEB-1997 23:41:49.00 MESSAGE: 
            Image Identification: V5.0-500E
    
 | 
| 4176.3 | Not yet ;o) | VMSNET::P_NUNEZ |  | Wed Feb 26 1997 17:01 | 39 | 
|  |     Lorena,
    
    Sorry, I left out the /STATUS qualifer on the $ mc pcsa_claim_name -
    you should enter $ MC PCSA_CLAIM_NAME /STATUS
    
    I was hoping for some error in the license server log, but none there.
    
    Look in pwrk$logs:pwrk$license_s_<nodename>.log;* for evidence of
    trouble.  If you don't find anything there, do:
    
    $ anal/proc/full/image=sys$system:pwrk$license_server.exe -
    pwrk$logs:pwrk$license_server.dmp
    
    If/when you get to a DBG> prompt, enter:
    
    	DBG> SET MODULE/CALLS
        DBG> SHOW CALLS
    
    and post the output.
    
    Finally, you might try creating a new state file to see if the current
    one is corrupted and causing the problem:
    
    	$ @sys$startup:pwrk$license_shutdown (on both nodes running pwrks)
    	$ rename pwrk$license:pwrk$license_server_state.dat *.old
        $ @sys$startup:pwrk$license_shutdown
    
    Unfortunately, this has the same affect as removing all assigned
    licenses, so all license products would need to be re-installed in $ MC
    PWRK$LICENSE_MANAGER and all clients will need to re-obtain a license.
    If this is too traumatic for them, maybe a state file from a recent
    backup will work...
    
    If creating the new state file doesn't help, be sure to put the old one
    back into place...
    
    HTH,
    
    Paul
 | 
| 4176.4 | hint | CPEEDY::KENNEDY | Steve Kennedy | Wed Feb 26 1997 17:23 | 25 | 
|  |     .3> Unfortunately, this has the same affect as removing all assigned
    .3> licenses, so all license products would need to be re-installed in 
    .3> $ MC PWRK$LICENSE_MANAGER and all clients will need to re-obtain a 
    .3> license.  
    
    If they aren't using license groups this should not be too traumatic at
    all.  Yes clients would need to get new licenses (because they will be
    told their old ones are invalid when they try to verify them), but you
    will not need to reload all the license products using
    PWRK$License_Manager - as clients ask for licenses, the license server
    will dynamically load the license type requested if it doesn't have any
    in its database and allocate the client a license from the "default"
    license group.
    
    If the customer is using license groups, then the customer will need to
    do as Paul said: reload all the license products using
    PWRK$License_Manager and reallocate licenses as desired to the
    appropriate license groups.
    
    Also note that the license server disables itself if it finds it
    doesn't have a state file and recreates a new one. To enable the
    license server, simply run PWRK$License_Manager and exit (or use the
    menu option to enable the license server).
    
    \steve
 | 
| 4176.5 | Thanks | VAXRIO::LORENA |  | Thu Feb 27 1997 12:13 | 61 | 
|  | 
    Paul and Steve, thanks for your help. I renamed the 
    pwrk$license:pwrk$license_server_state.dat file and executed the 
    PRRK$license_manager to add the licenses and now the problem is
    apparent solved, but I don't know what happens...If I could to run the
    ANALYZE/PROC you help me to understand this problem.
    
    Thanks and best regards,
    Lorena/CSC/Rio
    
    
    (re.3) I couldn't do the command: "ANALYZE/PROC/FUL...", and receive a
    the following message:
    =========================================================================
    
$  anal/proc/full/image=sys$system:pwrk$license_server.exe -
_$ pwrk$logs:pwrk$license_server.dmp
 R0  = FFFFFFFFFFFFFFFF R1  = 0000000000000000  R2  = 0000000000012558
 R3  = 000000000057DB88 R4  = 0000000000020134  R5  = 0000000000017148
 R6  = 0000000000012490 R7  = 00000000000600E0  R8  = 000000000000FFFF
 R9  = 0000000000000011 R10 = 000000000000000D  R11 = 0000000000000004
 R12 = 0000000000000002 R13 = 00000000001A8060  R14 = 0000000000016520
 R15 = 00000000009AEFC7 R16 = 000000000000002C  R17 = 0000000000000001
 R18 = 000000007F0D6000 R19 = 000000000004037A  R20 = FFFFFFFFFFFFFFF9
 R21 = 0000000000000000 R22 = 0000000000000000  R23 = 0000000000000000
 R24 = 0000000000000000 R25 = 0000000000000001  R26 = 0000000000044238
 R27 = 000000007F03EB20 R28 = 200000000000001B  AP  = 000000000057D7A0
 FP  = 000000000057DAC0 SP  = 000000000057DAA0  PC  = 0000000000044238
 FREE_P0_VA  00646000           FREE_P1_VA  7EF1C000
 Active ASTs  08                Enabled ASTs 07
 Current Privileges  F65DD32D  F65DD32D
 Event Flags  18000000  E0000000
 Buffered I/O count/limit 32762/32767
 Direct I/O count/limit   32767/32767
 File count/limit         32759/32767
 Process count/limit      0/0
 Timer queue count/limit  32765/32767
 AST count/limit          32759/32767
 Enqueue count/limit      32766/32767
 Buffered I/O total 201         Direct I/O total 158
 Link Date  14-JUN-1996 13:26:38.86
 Kernel stack 00000030 pagelets at 7FF8C000 moved to 00646000
 Exec stack 00000020 pagelets at 7FF92000 moved to 0064C000
 Vector page 00000002 pagelet at 7FFF0000 moved to 00650000
 PIO (RMS) area 00000007 pagelets at 7FFD0000 moved to 00652000
 Image activator context 00000001 pagelet at 7FFD0E00 moved to 00654000
 User writeable context 00000008 pagelets at 7FFC0000 moved to 00656000
Creating a subprocess
 To analyze the dump on this system you must decrease 
 the size of P1 space by at least 7994 page(s). Refer to the 
 ANALYZE/PROCESS_DUMP documentation for further explanation. 
$ 
 | 
| 4176.6 |  | CPEEDY::FLEURY |  | Thu Feb 27 1997 15:35 | 8 | 
|  |     Re: .-1
    
    The message indicates to me that the dump was taken on a system WITHOUT
    DecWindows running and that you are attempting to analyze the dump on a
    workstation.  This won't work.  You will need to decrease IMGREGPAGES
    to its default of 600.  DecWindows requires a minimum of 2000.
    
    Dan
 | 
| 4176.7 |  | VMSNET::P_NUNEZ |  | Mon Mar 03 1997 10:20 | 16 | 
|  |     Re: .4
    
    Steve,
    
    Is this a new feature (if so, as of what version)?
    
    >    but you will not need to reload all the license products using
    >PWRK$License_Manager - as clients ask for licenses, the license server
    >will dynamically load the license type requested if it doesn't have any
    >in its database and allocate the client a license from the "default"
    >license group.
    
    Paul
    
    
    
 | 
| 4176.8 | always there | CPEEDY::KENNEDY | Steve Kennedy | Mon Mar 10 1997 15:43 | 10 | 
|  |     .7> Is this a new feature (if so, as of what version)?
    
    Nope, as far as I know it has always been there (at least as long as
    I've been involved with licensing).  The idea being that you don't ned
    to use the license manager to get things going _UNLESS_ you want to use
    user-defined license groups.
    
    \steve
    
    (sorry for the delay in responding - I was out last week)
 |