| Title: | POLYCENTER Console Manager | 
| Notice: | Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS: | 
| Moderator: | CSC32::BUTTERWORTH | 
| Created: | Thu Aug 06 1992 | 
| Last Modified: | Fri Jun 06 1997 | 
| Last Successful Update: | Fri Jun 06 1997 | 
| Number of topics: | 1541 | 
| Total number of notes: | 6564 | 
	Hi,
PCM V1.6-110
customer used console dialog to unlock a system, then used console monitor :
	- connect ==> system not available
	- select ==> hang
	- unlock ==> Console manager is not running
At this point, only console notify was running ...
here are the log files :
CONSOLE$ROOT:[TEMP]CONSOLE$DAEMON.LOG;1
$IF "OTHER".NES."INTERACTIVE" THEN EXIT
$ !
$ ! Start Parent Controller process, this has child index of "0"$ !
$ DAEMON :== $CONSOLE$IMAGE:CONSOLE$DAEMON.EXE
$ DAEMON
POLYCENTER Console Manager
Console Controller Daemon Version V1.6-110
Copyright (c) 1995 Digital Equipment Corporation. All Rights Reserved
CONSOLE$DAEMON: Termination Mailbox created (status = 1), channel = 224
CONSOLE$DAEMON: Termination Mailbox unit = 26
Read error on Local socket CONSOLE_CTRL
                                            
CONSOLE$ROOT:[TEMP]CONSOLE$ENS_DAEMON.LOG;1
$IF "OTHER".NES."INTERACTIVE" THEN EXIT
$ !
$ ! Start Parent Controller process, this has child index of "0"$ !
$ DAEMON :== $CONSOLE$IMAGE:CONSOLE$ENS_DAEMON.EXE
$ DAEMON
POLYCENTER Console Manager
Event Notification Services Version V1.6-110
Copyright (c) 1995 Digital Equipment Corporation. All Rights Reserved
CONSOLE$ENS_DAEMON: eventport_error Callback
    errno_val : 0
         msg1 : Read error on Local socket ENS
         msg2 : error 0
CONSOLE$ENS_DAEMON: eventport_error Callback
    errno_val : 0
         msg1 : Read error on Local socket ENS_MONITOR
         msg2 : error 0
CONSOLE$ROOT:[TEMP]CONTROLLER_01.LOG;1
$IF "OTHER".NES."INTERACTIVE" THEN EXIT
$ !
$ ! Start a Child Controller process, name_num 1, child_num 1
$ !
$ CHILD :== $CONSOLE$IMAGE:CONSOLE$DAEMON.EXE
$ CHILD "child" 1
POLYCENTER Console Manager
Console Controller Daemon Version V1.6-110
Copyright (c) 1995 Digital Equipment Corporation. All Rights Reserved
CMHostControlErrorCB: code = -196, error_code = 0
Read error on Local socket CONSOLE_CTRL_EPSM0J
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=0000010D, PC
=0002E0BD, PSL=03C00004
  Improperly handled condition, image exit forced.
        Signal arguments              Stack contents
        Number = 00000005                7FEB7134
        Name   = 0000000C                00000000
                 00000000                201C0000
                0000010D                7FEB7168
                 0002E0BD                7FEB7134
                 03C00004                00025510
                                         00154D98
                                         0011DA08
                                         000011D8
                                         00000003
        Register dump
        R0 = 00000001  R1 = 00000000  R2 = 00154D98  R3 = 0011DA08
        R4 = 000011D8  R5 = 00135E30  R6 = 00000000  R7 = 00000001
        R8 = 7FFECA48  R9 = 00000CCC  R10= 7FFED7D4  R11= 7FFE2BDC
        AP = 7FEB6FBC  FP = 7FEB6F7C  SP = 7FEB6FF8  PC = 0002E0BD
        PSL= 03C00004
  SYSTEM       job terminated at 17-OCT-1995 14:53:11.28
  Accounting information:
  Buffered I/O count:             259         Peak working set size:    1197
  Direct I/O count:               142         Peak page file size:      5652
  Page faults:                   2151         Mounted volumes:             0
  Charged CPU time:           0 00:00:03.61   Elapsed time:     0 02:44:47.16
                                                                               
Maria.
| T.R | Title | User | Personal Name | Date | Lines | 
|---|---|---|---|---|---|
| 1050.1 | Same problem ... | 48342::DEGAGE | Thu Oct 26 1995 04:55 | 52 | |
| 	Hi,
Seems that another customer encountered a very similar problem with the
Controller process.
The first event that occured was that the Decserver on which the OPA0 are
connected was down a few minutes...
Within PCM, messages were clear about the fact that the systems were
not connectable any more : correct.
But then the Controller process dies and here is the contents of the log file:
POLYCENTER Console Manager
Console Controller Daemon Version V1.6-110
Copyright (c) 1995 Digital Equipment Corporation. All Rights Reserved
CMHostControlErrorCB: code = -196, error_code = 0
Read error on Local socket CONSOLE_CTRL_SPLAV0 
CMHostControlErrorCB: code = -196, error_code = 0
Read error on Local socket CONSOLE_CTRL_SPLAV3 
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=00000000, PC
=00023910, PSL=03C00001
  Improperly handled condition, image exit forced.
 Signal arguments       Stack contents
 Number = 00000005   00000000
 Name   = 0000000C   000F17C0
   00000000   0009DF68
   00000000   000343E8
   00023910   0000C1F0
   03C00001   000273B0
      00027204
      00008484
      000115E9
      7FE23B50
 Register dump
 R0 = 00000000  R1 = 00000001  R2 = 000F2E00  R3 = 001BC1C8
 R4 = 00154CFD  R5 = 0000002A  R6 = 7FE23B90  R7 = 00000001
 R8 = 00000000  R9 = 0009DB00  R10= 7FFED7D4  R11= 7FFE2BDC
 AP = 7FE23A9C  FP = 7FE23A5C  SP = 7FE23AD8  PC = 00023910
 PSL= 03C00001
Is it a known problem  ??
Please any answer would be appreciated ...
Many thanks.
Marielle Degage    CSC France
 | |||||
| 1050.2 | Appears to be a Known problem | 60600::BROOKS | Sun Nov 19 1995 17:54 | 19 | |
|     Hi,
    
    	I have about 4 customers with the same problem, where the Console
    Controller Daemon crashes with a ACCVIO at various VA and PC address 
    ranges. This problem has been reported to Engineering with CFS # 32522
    This appears to be closed with a VAX patch kit produced.
    
    	I have tried to test this on a AXP machine but are not AXP images;
    
    %DCL-W-ACTIMAGE, error activating image CONSOLE$IMAGE:CONSOLE$CONTROL
    -CLI-E-IMGNAME, image file DKA200:[CONSOLE.][IMAGES]CONSOLE$CONTROL.EXE;5
    -IMGACT-F-NOTNATIVE, image is not an OpenVMS Alpha image
    
    Will there be a AXP/VMS  kit released ?
    
    Regards,
    Niguel Brooks
    CSC Sydney Aust.
    
 | |||||
| 1050.3 | We have solution | 52621::MUROD | Mon Nov 20 1995 02:35 | 23 | |
| 	Hi, Maria, Marielle, Niguel.
   We have the solution .
 
   For OpenVMS V6.1 for ALPHA
        file resides on PCMSVR::PCM$DISK:[LASER._111]NSI_111.BCK.
   For OpenVMS V6.1 for VAX
        file resides on PCMSVR::PCM$DISK:[LASER.CFS_30762]NSI_111.BCK.
   For OpenVMS V6.2 for ALPHA
	file resides on PCMSVR::$1$DKB500:[ECO.NSI_111_SMG]NSI_111_SMG.BCK.
   For OpenVMS V6.1 for VAX
	file resides on PCMSVR::$1$DKB500:[ECO.NSI_111_SMG]NSI_111_V.BCK.
	Note: pay attention all save sets include the README.TXT file.
    For users that control LAT - connections with PCM and encountered on
  monitor hangs problem, we advise perform PCM shutdown, check ports of their
  LATservers with LATCP and delete them.
		Murod.
 | |||||