|  |     I have found that my customer does not have CRTL P predefined.
    
    However, he is also getting the same symtoms on any ctrl option
    from PCM. 
    
    Also, is there something you need to do to allow CTRL 0-9? My customer
    can only get CTRL a-z (and these don't work!)...
    
    
    
    I have confirmed with  my customer that this problem has only existed
    since he's upgraded from V1.5 to V1.6. Where  there any changes
    made in this area?
    
    
    Regards,
    
    Susan
 | 
|  |     Susan,
    
       Not quite sure if I understand your problem. By not having the
    CTRL-P defined, it will transmit a control P escape sequence. 
    If you have it defined to say break, it will send a break sequence
    to the remote system. Some systems want a control P and others want
    a Break.
    
    There is no support for CTRL 0-9 and this is the first request we've
    had. If you would like to have this feature implemented, please contact
    the product manager, Rae Collier/Kung at muzick::kung.
    
    Dave 
 | 
|  |     Dave,
    
    
    Sorry, maybe I wasn't being very clear. What I am trying to say
    is that I have checked that my customer has not predefined CRTL P
    to Break, rather, he has still got CRTL P set to default of, 'shut 
    down my system to >>>'
    
    At the end of the day, the main problem is...
    
    My customer is unable to get the CTRL P (SHUTDOWN) key to work
    on an ALPHASERVER 1000 running PCM V1.6 ECO 1, the console
    (alphaserever) is attached to 7/8 vax 7000 machines in a cluster.
    
    My customer accepts that a contolled shutdown works to bring his
    machines down via the console, however he would prefer to use CTRL P.
    
    By-the-way, non of his CTRL keys work. The suggestion of CTRL 0-9 
    was just made as a passing comment by the customer, I do not believe
    he is making it as an enhancment request.
    
    Has anybody got any ideas on this please, I am aware that this
    is the second call on this, that we have received at the CSC, the
    other call is in the same status as this one.
    
    Regards,
    
    Susan
 | 
|  |     Susan,
    
         By default the Break signal is associated with the control-P,
    so if the customer has not redefined the break key , they will be
    sending a Break signal when they press the control-P key.
    
    I'm not sure what you mean by 'shut down my system to >>>'. This is 
    not the default for control P. Sending a break signal is. So, the
    bottom line is: If the system needs a Control-P to shut down, redefine
    the Break to be something else. That way, when you press a Control P,
    the Control P escape sequence will be sent instead of the Break signal.
    
    I hope this make sense and is the cause of your customer's problem.
    
    Dave
    
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