| T.R | Title | User | Personal Name
 | Date | Lines | 
|---|
| 815.1 |  | OPG::PHILIP | And through the square window... | Thu Jun 15 1995 09:55 | 10 | 
|  | Daryl,
  This is not the VCS conference, your customer should upgrade to
  PCM, we neither have the time or resources to support VCS any more.
  However, I suggest that if it was working and now isnt then SOMETHING
  MUST have changed!!
Cheers,
Phil
 | 
| 815.2 | OK | KERNEL::HORSNELL |  | Thu Jun 15 1995 10:04 | 13 | 
|  |     
    
    Sorry,
    
    I did try NOTED::VCS, however this advised me to use PCM. I was unable
    to write to that conference.
    
    Oh well 
    
    Cheers
    
    Daryl
    
 | 
| 815.3 |  | OPG::PHILIP | And through the square window... | Thu Jun 15 1995 10:08 | 6 | 
|  | Daryl,
  It advised you to use the PCM product, not the conference.
Cheers,
Phil
 | 
| 815.4 |  | ZENDIA::DBIGELOW | Innovate, Integrate, Evaporate | Thu Jun 15 1995 14:09 | 1 | 
|  |     You might make sure that the license has not expired.
 | 
| 815.5 | start with this | BACHUS::WILLEMSG | Geert Willems MCS-Belgium | Thu Jun 15 1995 17:23 | 22 | 
|  |     
    
    	Hi Daryl,
    
    
    	Can you check the VCS logfiles. I mean in sys$manager you
    	have a 	VCS$IODL_OUTPUT.LOG (especially this one)
    		VCS$SCANNER_OUTPUT.LOG
    		VCS$ELOG_OUTPUT.LOG
    		VCS$ENS_OUTPUT.LOG
    
    	Another thing that you can do :
    	1)Stop VCS ($VCS SHUT)
    	2)Test all LTA ports (SET HOST/DTE LTAxxx). See if there is no
    	  problem with one of them.
    	3)Check also if there aren't two decserver with the same address.
    
    	Start with this.
    
    	Rgds,
    
    	Geert
 | 
| 815.6 | More than likely you have a hung server port. | CSC32::BUTTERWORTH | Gun Control is a steady hand. | Thu Jun 15 1995 17:38 | 44 | 
|  |     More than likely the IODL is hanging on a connect to a server port.
    There is either an existing connection or the port never completed
    disconnect processing and is thus in a disconnecting state.
    
    Do the following to find the prot we are hung up on:
    
    $ ANA/SYSTEM
    SDA> SET PROC VCS$IODL
    SDA> SHO DEV/ADDRESS=@R5
    
    It should print out the name of an LTA device. Jot this down. Get out
    of SDA and do
    
    MCR LATCP
    LATCP> SHO PORT LTA-device-from-above
    
    Note the server name and port number. You will need to connect to this
    terminal server and find the port in question. If the customer did the
    sensible thing then ports will be named according to the their actual
    port number i.e., if the port is named VCS07 then the physical port is
    port 7. SO you would do
    
    Local> SHOW PORT 7 
    
    and verify the actual port name is correct. If it is then do
    
    Local> SHOW PORT 7 STATUS
    
    If the port shows connected it will tell you from where. See if there
    is a connection from somewhere other than the VCS engine. If there is
    then someone grabbed the port for another purpose. If there is no
    conencttion and the port is in say disconnecting state then do
    
    Local> LOGOUT PORT 7
    
    Bearin mind that most of the commands above are priviledged so your
    customer needs to know the priv'd password for the server and turn on
    priv's via 
    
    Local> SET PRIV
    
    Regards,
       Dan
    in a disconencting state. If 
 | 
| 815.7 | Thanks !!! | KERNEL::HORSNELL |  | Tue Jun 20 1995 11:41 | 7 | 
|  |     
    Thanks, for all the suggestions.
    
    I'll checkout those details.
    
    Daryl
    
 |