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Conference csc32::consolemanager

Title:POLYCENTER Console Manager
Notice:Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS:
Moderator:CSC32::BUTTERWORTH
Created:Thu Aug 06 1992
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1541
Total number of notes:6564

741.0. "EXTRACT ACVIO's again..." by UTRTSC::DORLAND (There's always one more bug!) Wed May 17 1995 19:06

    Hi,
    
    some time I reported ACCVIO with CONSOLE EXTRAT (note 644, 
    IPMT case UTO100488). It is still a problem with PCM 1.6 FT3.
    
    The customer send me two small sets of logfiles with which I
    can easily reproduce it. If you do CONSOLE EXTRACT all goes well,
    but using something like /SINCE=TODAY results in an ACCVIO,
    see below.
    
    It happens whenever the logfiles are archived, or when you start
    from scratch with empty logfiles. After some time, when the
    logfile hasd been filled up with information the problem occurs
    less and finally goes. 
    
    The logfiles are available at UTRTSC::DUMPS:[DORLAND]
    
    Can this be fixed in the final version ?
    
    Thanks in advance, 
    
    Ton
    
	Example :
    
    $ CONSOLE EXTRAT VAX7/SINCE=TODAY
    
POLYCENTER Console Manager
Extract facility Version T1.6-003
Copyright (c) 1994 Digital Equipment Corporation. All Rights Reserved


Working ... %%%%%%%%%%%  OPCOM  17-MAY-1995 07:00:07.93  %%%%%%%%%%%
 Message from user DECNET on VAX7
 DECnet event 0.9, counters zeroed
 From node 1.7 (VAX7), 17-MAY-1995 07:00:07.91
 Node 1.7 (VAX7)
 
 %%%%%%%%%%%  OPCOM  17-MAY-1995 07:00:12.92  %%%%%%%%%%%
 Message from user DECNET on VAX7
 DECnet event 0.9, counters zeroed
 From node 1.7 (VAX7), 17-MAY-1995 07:00:09.25
 Line ISA-0
 
 %%%%%%%%%%%  OPCOM  17-MAY-1995 07:00:12.94  %%%%%%%%%%%
 Message from user DECNET on VAX7
 DECnet event 0.9, counters zeroed
 From node 1.7 (VAX7), 17-MAY-1995 07:00:10.28
 Circuit ISA-0
 
 %%%%%%%%%%%  OPCOM  17-MAY-1995 08:23:02.12  %%%%%%%%%%%
 Message from user DECNET on VAX7
 DECnet event 0.7, aborted service request
 From node 1.7 (VAX7), 17-MAY-1995 08:23:02.11
 Circuit ISA-0, Line open error, File open error, Load file
 %MOM-E-OPENIN, error opening SYS$COMMON:[MOM$SYSTEM]VXTLDR.SYS; as input
 -RMS-E-FNF, file not found
 Ethernet address = 08-00-2B-3B-80-FA
 
%SYSTEM-F-ACCVIO, access violation, reason mask=01, virtual address=0011EC0E, PC=0007AEAC, PSL=0BC00004

  Improperly handled condition, image exit forced.

	Signal arguments	      Stack contents

	Number = 00000005		 00000000
	Name   = 0000000C		 00000000
		 00000001		 2FFC0000
		 0011EC0E		 7FEDC6A4
		 0007AEAC		 7FEDC674
		 0BC00004		 00091049
					 00000001
					 00000001
					 000EB9D0
					 00000001

	Register dump

	R0 = 05202802  R1 = 00114CB6  R2 = 0000C74A  R3 = 00112E20
	R4 = 00000000  R5 = 000000CA  R6 = 00112E20  R7 = 000EB9D0
	R8 = FFFFC74A  R9 = 7FEDC660  R10= FFFFC74A  R11= 00000000
	AP = 7FEDC5E0  FP = 7FEDC5A0  SP = 7FEDC61C  PC = 0007AEAC
	PSL= 0BC00004
T.RTitleUserPersonal
Name		DateLines
741.1Will DoZEDAR::simonSimon Jackson 830 x3879Thu May 18 1995 09:365
Ton,
     I shall pull the files today and have a look at them today or
tomorrow. I certainly want this one nailed down.

Cheers Simon...
741.2Looks oke...UTRTSC::DORLANDThere's always one more bug!Thu May 18 1995 14:598
    Thanks for the quick reply.
    
    This image looks good, I can't reproduce the ACCVIO's
    anymore. I've just send them to the customer, I hope
    to report back to you by tomorrow.
    
    
    Regards, Ton
741.3UTRTSC::DORLANDThere's always one more bug!Fri May 19 1995 14:465
    Well the customer had no time to test it today.
    Next week I am on holiday. But I think we can assume
    that it works correctly (I did some testing today).
    
    Regards, Ton
741.4Problem fixed!UTRTSC::DORLANDThere's always one more bug!Fri Jun 02 1995 14:105
    The customer confirmed that the problem is fixed.
    I'll make a closure statement for UTO100488.
    Thanks, again,
    
    Ton
741.5is a fix available?KERNEL::HAWLEYIIt looks like a haggis with a head!Tue Jun 06 1995 09:3946
    
    If there is a fix for this, is it freely available?
    Is it fixed in a new version? 
    
    I have a customer running 1.5A of PCM who is experiencing a similar
    but not identical problem...
    
    The problem that they have is that when they issue the EXTRACT /EVENT
    command for certain connected systems we get the following stack dump.
    
    13 out of the 16 connected systems work ok. 3 fail.
    
    Has anyone heard of an EXTRACT/EVENT causing similar problems in the
    past?
    
    Here is the stack dump:
    
    
    %SYSTEM-F-ACCVIO, access violation, reason mask=00, 
       virtual address=0000005D, PC=00002D94, PSL=03C00000
    
      Improperly handled condition, image exit forced.
    
     Signal arguments       Stack contents
    
     Number = 00000005   000160E6
     Name   = 0000000C   0005E1E0
       00000000   0005E308
       0000005D   0005E4E8
       00002D94   0000A7E4
       03C00000   00083F9C
          0005E4D0
          003247E8
          0005E1E0
          00388270
    
     Register dump
    
     R0 = 00000001  R1 = 00000001  R2 = 0005E1B8  R3 = 00364780
     R4 = 00000000  R5 = 000030F8  R6 = 00000000  R7 = 00000003
     R8 = 00000000  R9 = 0005E180  R10= 0005E2D0  R11= 0005E1C0
     AP = 7FEC7C00  FP = 7FEC7BC0  SP = 7FEC7C3C  PC = 00002D94
     PSL= 03C00000
741.6ZEDAR::simonSimon Jackson 830 x3879Tue Jun 06 1995 10:413
The FT kits for V1.6 are available on the net see note 2.LAST.
741.7customer is NOT happyKERNEL::HAWLEYIIt looks like a haggis with a head!Wed Jun 07 1995 15:078
    
    Thanks Simon,
    
    The problem is that my customer requires a fix for this problem.
    This is a live system so they cant run field tests and they are
    beginning to go ballistic. Do I have to IPMT this?
    
    Ian.
741.8IP$16.36.32.41::PHILIPAnd through the square window...Wed Jun 07 1995 15:2812
Ian,

  You can IPMT this, however, V1.6 is so close to release now and
  there were a lot of changes to fix accvios for V1.6 the work
  will probably not be retrofitted and the reply to the IPMT case
  will be to upgrade to V1.6.

  There really is no reason not to upgrade as the FT of V1.6 is
  far more stable than V1.5 ever was even with the MUP.

Cheers,
Phil
741.9pesky customers!KERNEL::HAWLEYIIt looks like a haggis with a head!Wed Jun 07 1995 15:5110
    
    Thanks for your reply Phil,
    
    Ive spoken to the customer and he still wants me to IPMT it (most
    customers do, given the choice!) so thats what i'll do.
    Can you give me a ball-park figure for when 1.6 will be shipped?
    
    Thanks,
    
    Ian.
741.10ZEDAR::simonSimon Jackson 830 x3879Wed Jun 07 1995 16:316
Ian,
    SSB will pull the kits into the corporate software library Monday 
19th June and then it is frozen. It will then appear on CONDIST at 
the next release for each platform.

Cheers Simon...