| Title: | POLYCENTER Console Manager | 
| Notice: | Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS: | 
| Moderator: | CSC32::BUTTERWORTH | 
| Created: | Thu Aug 06 1992 | 
| Last Modified: | Fri Jun 06 1997 | 
| Last Successful Update: | Fri Jun 06 1997 | 
| Number of topics: | 1541 | 
| Total number of notes: | 6564 | 
    
    Customer has the following installed:
    
    # grep Console setld.lis
    DCROSF151       installed       Console Mgr V1.5 ECO 1
    DCROSFBASE150   installed       Console Mgr Base
    DCROSFBIN150    installed       Console Mgr OSF/1 AXP
    DCROSFENS150    installed       Console Mgr Event Notification
    DCROSFMAN150    installed       Console Mgr Man Pages
    DCRREL150       installed       Console Mgr Rel Notes
    
    He's using LAT under PCM on OSF v3.0. 
    He's having the following problem:
    
    
    When reviewing events, then selecting one of the events, the
    entire Console Manager interface program terminates and dumps core.
    
    He's seeing the following error message:
    
    # console C3
    Please wait, starting process in background ...
    # Unaligned access pid=5234 <console_c3> va=3a34312035393d49
    pc=1200668b8 ra=12004ca68 type=ldl
    
    ANy ideas what might be causing this problem?
    
    thanks
    
| T.R | Title | User | Personal Name | Date | Lines | 
|---|---|---|---|---|---|
| 649.1 | OPG::PHILIP | And through the square window... | Tue Mar 14 1995 17:45 | 9 | |
| Did your customer delete ALL their log files after installing the MUP? One of the fixes in the MUP was a corruption in the log file causing the C3 to croak, the only fix for this is to delete the log files after installing the MUP, the MUP only ensures that the situation will not arise again. Cheers, Phil | |||||