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| Title: | POLYCENTER Console Manager |
| Notice: | Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS: |
| Moderator: | CSC32::BUTTERWORTH |
|
| Created: | Thu Aug 06 1992 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 1541 |
| Total number of notes: | 6564 |
580.0. "EXTRACT gives ACCESS VIOLATION" by BACHUS::WILLEMSG (Geert Willems MCS-Belgium) Thu Jan 26 1995 13:56
Hi PCM engineering,
OpenVMS VAX V6.1,PCM V1.5 + latest MUP installed.
A customer has problems with the EXTRACT utility.
He receives an access violation.
$ console extract arch01/since=today/out=arch01.gvh
POLYCENTER Console Manager
Extract facility Version V1.5-006
Copyright (c) 1994 Digital Equipment Corporation. All Rights Reserved
Working ...
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=00383600, PC
=00071CAC, PSL=0BC00004
Improperly handled condition, image exit forced.
Signal arguments Stack contents
Number = 00000005 00000000
Name = 0000000C 00000000
00000000 2FFC0000
00383600 7FEE7D04
00071CAC 7FEE7CD4
0BC00004 00087E49
00000001
00000001
003557D8
00000001
00000001
003557D8
00000001
Register dump
R0 = 05A054BD R1 = 00379298 R2 = 0000F825 R3 = 003748A0
R4 = 00000000 R5 = 000000CA R6 = 003748A0 R7 = 003557D8
R8 = FFFFF825 R9 = 7FEE7CC0 R10= FFFFF825 R11= 00000000
AP = 7FEE7C40 FP = 7FEE7C00 SP = 7FEE7C7C PC = 00071CAC
PSL= 0BC00004
This happens on one system only. Specify /before=yesterday
gives no problem. I presume that there is some kind of
corruption in his 'node'.log and/or 'node'.events and/or
'node'.times file(s) ? The only thing that happened this
night was that the disk was filling up. Another system was
sending messages the whole night(logfile > 56000 blocks).
Can this produce such a problem ?
----------------------------------------------------------------------------
I did some further testing on my PCM system.
OpenVMS VAX V6.0, PCM V1.5 + latest MUP installed.
I tried to test the EXTRACT utility from the GUI for BRSDVP
and I've got also an access violation
POLYCENTER Console Manager
Extract facility Version V1.5-006
Copyright (c) 1994 Digital Equipment Corporation. All Rights Reserved
Working ... done.
%SYSTEM-F-ACCVIO, access violation, reason mask=01, virtual address=7365635C,PC
=0003EA88, PSL=03C00000
Improperly handled condition, image exit forced.
Signal arguments Stack contents
Number = 00000005 0000001D
Name = 0000000C 00000000
00000001 200C0000
7365635C 7FEDEBF4
0003EA88 7FEDEBE0
03C00000 0007126B
0034AE48
0007125C
00000001
73656363
Register dump
R0 = 73656353 R1 = 00000001 R2 = 0034AE48 R3 = 00057008
R4 = 0031E780 R5 = 00000000 R6 = 00000001 R7 = 00000000
R8 = 00000000 R9 = 00000000 R10= 7FFED7D4 R11= 00000000
AP = 7FEDEB78 FP = 7FEDEB38 SP = 7FEDEBB4 PC = 0003EA88
PSL= 03C00000
I specified another /since='some time yesterday' and then
it went fine ...
POLYCENTER Console Manager
Extract facility Version V1.5-006
Copyright (c) 1994 Digital Equipment Corporation. All Rights Reserved
Working ... done.
I did an analyze/rms on the 'node'.log, .events, .times files
and indeed there are error.
$ana/rms CONSOLE$ROOT:[LOG]BRSDVP.events
Check RMS File Integrity 26-JAN-1995 14:41:26.52 Page 1
CONSOLE$ROOT:[LOG]BRSDVP.EVENTS;1
FILE HEADER
File Spec: CONSOLE$ROOT:[LOG]BRSDVP.EVENTS;1
Global Buffer Count: 0
...
*** VBN 23: Last stream record does not contain a delimiter.
Unrecoverable error encountered in structure of file.
$ ana/rms CONSOLE$ROOT:[LOG]BRSDVP.times
Check RMS File Integrity 26-JAN-1995 14:42:47.12 Page 1
CONSOLE$ROOT:[LOG]BRSDVP.TIMES;1
FILE HEADER
File Spec: CONSOLE$ROOT:[LOG]BRSDVP.TIMES;1
...
Global Buffer Count: 0
*** VBN 10056: Last stream record does not contain a delimiter.
Unrecoverable error encountered in structure of file.
$ ana/rms CONSOLE$ROOT:[LOG]BRSDVP.log -->no errors
I tried to convert these files(.events and .times), but than
my monitor session is access violating.
Engineering, is this a known problem ? What can we do about it ?
Stop PCM and delete these 3 files ?
What produced this access violation ?
Any help is welcome.
Thanks in advance.
Geert
PS I you want to take a closer look, you can always login at my
system if want. Just send me a mail.
| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 580.1 | | CSC32::BUTTERWORTH | Gun Control is a steady hand. | Thu Jan 26 1995 21:20 | 27 |
| Geert,
The ACCVIO PC's listed in -1 are within an RTL routine and not the
EXTRACT image. This is also the case of the frame contained in the
stack dump. The point is we cannot tell what caused the ACCVIO with
only what we have in the stack dumps. Since you can reproduce it
here's what I suggest you do:
$ INSTALL REMOVE CONSOLE$IMAGE:CONSOLE$EXTRACT
$ SET PROC/DUMP
$ CONS EXTRACT blah-blah
When it ACCVIO'S you should have CONSOLE$EXTRACT.DMP in your current
directory. We can then analyze this dump.
I do suggest that you rename the PCM logfiles and restart the product.
It is possible the ACCVIO is caused by a pre-MUP problem having to do
with a bug found in the controller daemon that in effect causes
"logical" corruption in the logfiles. The problem with the daemon
has been fixed but if you still have a logifle with corruption it could
cause some other problems.
I wouldn't worry about the RMS error right now as I have found this
common to all PCM systems. I have a feeling it has to do with the way
PCM flushes records. I see this on systems that have had PCM shutdown
normally. I have yet to link a problem to it - of course you could
have uncovered something finally. The dump will tell us what we need to
know.
|
| 580.2 | CONSOLE$EXTRACT.DMP | BACHUS::WILLEMSG | Geert Willems MCS-Belgium | Fri Jan 27 1995 12:45 | 18 |
|
Hi Dan,
I can't simulate it anymore on my system. So, I contacted the
customer, because he still can simulate it. I have copied the
CONSOLE$EXTRACT.DMP to BRSDVP""::CONSOLE$EXTRACT.DMP .
Can I conclude that (to be sure) I can advise to every customer
to start a CONSOLE ARCHIVE for all systems, stop PCM, delete the
'node'.log,.events,.times and restart PCM.
Thanks for your help.
Rgds,
Geert
|
| 580.3 | Do we get a prize for two? | PCBOOT::HUGHESA | Swimming against the tide @#%* | Fri Jan 27 1995 12:48 | 38 |
|
Gentlemen,
I also have an access violation on extract, but with a different
PC. I am running PCM v1.5 MUP A on OpenVMS v6.1 (VAX).
Andy.
ITOCK>cons extrac tokens/sin=26-jan-1995:16:30 <--- command used
%SYSTEM-F-ACCVIO, access violation, reason mask=01, virtual address=005EC02C, PC
=0003EA88, PSL=03C00000
Improperly handled condition, image exit forced.
Signal arguments Stack contents
Number = 00000005 00000000
Name = 0000000C 00000000
00000001 200C0000
005EC02C 7FE46BF4
0003EA88 7FE46BE0
03C00000 00078033
003B6AD8
00078024
00000001
005EC033
Register dump
R0 = 005EC023 R1 = 00000001 R2 = 003B6AD8 R3 = 0005B408
R4 = 00368DB0 R5 = 00000000 R6 = 00000001 R7 = 00000001
R8 = 00000000 R9 = 00000000 R10= 7FFED7D4 R11= 00000000
AP = 7FE46B78 FP = 7FE46B38 SP = 7FE46BB4 PC = 0003EA88
PSL= 03C00000
ITOCK>
|