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Conference csc32::consolemanager

Title:POLYCENTER Console Manager
Notice:Kits, Scans, Docs on CSC32:: as PCM$KITS:,PCM$DOCS:, PCM$SCANS:
Moderator:CSC32::BUTTERWORTH
Created:Thu Aug 06 1992
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1541
Total number of notes:6564

420.0. "Character Cell Editor headaches" by CSC32::C_TOWNSEND () Sat Oct 01 1994 01:00

Hello,

In trying to troubleshoot customer problems remotely, here are some of 
the difficulties I've run into this week with the CHARACTER CELL EDITOR. 
I have had to EXPORT the configuration, use EDT as a text editor and
IMPORT the repaired file.  (Messy workaround...)

     1.  When adding an Action, if you take the default to:

     	 	Pass all Arguments? [Y/N] (Y):

     	 You won't be able to Exit the editor because:

     		Action 'action_name' has too many parameters for DCL 
     		(10 supplied)

     	 Perhaps we could modify the option to allow only 8 parameters.

     2.  When adding a Filter and attempting to specify 1 Event, the 
         Event is not retained in the record.  Example:
                . . .
     	 	Filter all events? [Y/N] (Y): n
     		Enter event names to filter. (?=list)
  	>>>	Event (CR=end): LOGIN
     		  Event (CR=end):
                . . .

     		OK to add filter? [Y/N] (Y):

     		Filter Name      = friday
     		Information = testing
    		Interval = 0 seconds
    		Event Interval = 0 seconds
    	 >>>	Filter 0 events
    		Filter all classes
    		Filter all systems (5)
    		Filter all Subsystems
    		Filter all groups (0)
    		Notify regardless of event priority
    		Actions: (1)
      		Action 1: mail    Mail an event to a User
        	Information : testing
        	Schedule:
            	   Run at any hour on any day
        	User data passed to action:
                   node::user

     3.  When MODIFYING a Filter, only the modified field is retained
         except for action information.  Valid info needs to be saved.	

     		Filter Name      = friday
    		Information = testing
    		Interval = 0 seconds
    		Event Interval = 0 seconds
    		Filter 1 events
         >>>       LOGIN    Successful login at console terminal
    		Filter 0 classes
    		Filter 0 systems
    		Filter 0 SubSystems
    		Filter 0 groups
    		Notify regardless of event priority
    		Actions: (1)
      		   Action 1: mail    Mail an event to a User
        	     Information : testing
                   Schedule:
                     Run at any hour on any day
                   User data passed to action:
                     node::user

These can be serious problems for system managers dialing in from home 
to work on their PCM configurations - not to mention support specialists.

Help!

Connie
T.RTitleUserPersonal
Name		DateLines
420.1OPG::PHILIPAnd through the square window...Sat Oct 01 1994 17:1221
Connie,

  Thanks for reporting these, I have added them to our bug list.

  Regarding the "10 parameters" problem, which 8 do you suggest we
  pass if the customer wants them all?

  As for modifying filters, this is one area where the character cell editor 
  does not do everything the DECwindows editor does, this is known and I
  think we documented that not all options were possible from the character
  cell editor, the preferred editor being the DECwindows one.

  >>These can be serious problems for system managers dialing in from home 
  >>to work on their PCM configurations - not to mention support specialists.

  I agree, however, how many people will be modifying their database from 
  home, rather, the dialup would be used to access the system in order to fix
  a reported problem. 

Cheers,
Phil
420.2A suggestion and an opinion ...29067::C_TOWNSENDMon Oct 03 1994 16:0327
    Hey Phil -
    
    A few responses for you:
    
    >> Regarding the "10 parameters" problem, which 8 do you suggest we
    >> pass if the customer wants them all?
    
    Perhaps the customer can make the choice - an informed choice if the
    prompt offers "Select a maximum of 8".  VMS is not going to allow us
    to pass 10, but it is nice to have lots of choices.
    
    >> Dialup access to fix a problem.
    
    PCM is sophisticated product.  I'm very impressed with the level of
    creativity our customers are embracing the filters, and how quickly
    they are being integrated into broad system management environments.  
    If a system manager is required to use dialup access to correct a
    problem in a production environment, I feel the character cell editor 
    should be robust enough to meet the challenge.  My view is that this is
    not just a "nice to have" feature, but a "must have" feature.  It is
    also a good selling point because customers are using PCM for remote
    system management - just like we advertise.
    
    Well - that's my two cents worth.  As always, thanks for the SUPER
    SUPPORT you folks are providing.
    
    Connie
420.3OPG::PHILIPAnd through the square window...Mon Oct 03 1994 16:569
Connie,

  Thanks for the praise, I have put both these
  suggestions on the list for the next release,
  we will get around to them as time/resources
  permit.

Cheers,
Phil
420.4CSC32::M_OLSONTue Mar 05 1996 21:4213
Note .0 mentions the following

>     2.  When adding a Filter and attempting to specify 1 Event, the
>         Event is not retained in the record.  Example:

I see the same thing using V1.6 in character cell mode.  If I go back and
do a MODIFY FILTER to add the event then it is retained.  I don't see any
mention of this problem in the ECO for 1.6.  Is there anything that can be
done other than doing a modify after doing the add ?

Thanks,

  Marc
420.5CSC32::BUTTERWORTHGun Control is a steady hand.Wed Mar 06 1996 14:146
    Marc,
      There were quite a few problems like this that got fixed in ECO 1
    that did not get mentioned in the release notes.
    
    Regs,
       Dan