| Title: | FOCUS, from INFORMATION BUILDERS |
| Moderator: | ZAYIUS::BROUILLETTE |
| Created: | Thu Feb 19 1987 |
| Last Modified: | Mon May 05 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 615 |
| Total number of notes: | 1779 |
IF you need IBI/FOCUS hotline support or software updates contact the DIS
Toolkit by calling DTN 264-6026 or sending mail to PICA::FOCUS. IBI will no
longer provide updates or hotline support directly to sites as part of the new
support, maintenance, and update contract.
Any questions, call the DIS Toolkit
DTN: 264-6026
EMAIL: PICA::FOCUS.
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 297.1 | FOCUS REQUEST FORM | EN::DROWNS | this has been a recording | Mon Oct 29 1990 12:47 | 76 |
***FOCUS REQUEST FORM***
Requesters name_______________________________
BADGE_________________ DATE____________________
Cost Center____________________________________
Circle the organization that you work for
GIA - MEM/US - SSMI/US - EUROPE - CORPORATE - OTHER_________________
1st Support/Distribution contact
NAME_________________________________
BADGE________________________________
MAILSTOP_____________________________
NODE::NAME___________________________
DTN__________________________________
COST CENTER__________________________
2nd Support/Distribution contact
NAME_________________________________
BADGE________________________________
MAILSTOP_____________________________
NODE::NAME___________________________
DTN__________________________________
COST CENTER__________________________
Applications planned for FOCUS:___________________________________________
Machines on which software will be installed (LIST THEM ALL):
TYPE LOCATION NODE NAME
Do you want the documentation? Y/N
How many sets? ________
COST CENTER MANAGER:(please print)_________________________________
Cost Center managers signature:_____________________________________
BADGE_________________________COST CENTER___________________________
NODE::NAME____________________________________
DTN:__________________________________________
MAILSTOP______________________________________
*****COMPLETED REQUEST FORMS SHOULD BE SENT TO BONNIE DROWNS MK01-2/D13****
| |||||
| 297.2 | new voice menu for Product Support group | EM::DICK | Mon Feb 08 1993 09:53 | 22 | |
New Voice menu for Product Support Group ---------------------------------------- In order to be more responsive, we have installed a voice menu that you will hear when you dial DTN 264-6026 for support. Please choose the "FOCUS Support" option from the voice menu. If a support person is not available when you call, please leave a voicemail message, and your call will be returned as soon as possible. The PICA::FOCUS mail account is still available for support, as well. We welcome your comments or suggestions. Ellen | |||||