| Title: | US_SALES_SERVICE | 
| Notice: | Please register in note 2; DVNs in note 31 | 
| Moderator: | MCIS3::JDAIGNEAULT | 
| Created: | Thu May 16 1991 | 
| Last Modified: | Tue Sep 03 1996 | 
| Last Successful Update: | Fri Jun 06 1997 | 
| Number of topics: | 226 | 
| Total number of notes: | 1486 | 
    This is another update on the DECdirect ordering of services.
    
    Excerpt from Debbie Slokek's memo RE: Feedback from US Sales.
    
    	"Here is an update on Services ordering through DECdirect."
    
    "We are currently piloting  a process to accept orders for FM- (uplifts
    and extensions) and QT- part numbers through DECdirect.  Anyone wishing
    to participate in this pilot should contact me to work out the details
    to enable us to effectively manage this exception.  This covers the
    bulk of the services requests that customers and OMS were interested in
    placing through the Channel however, additional services, such as
    Recover-all, can be worked on an individual basis."
    
    "Once the pilot is complete, it is expected that orders for this
    business will become Standard for the telephone ordering channel."
    
    "Feel free to contact me for additional details."
    
    Debbie Slosek @DDD
    DTN 264-8533  outside 603-884-8533
     
| T.R | Title | User | Personal Name | Date | Lines | 
|---|---|---|---|---|---|
| 90.1 | Recover-all not in the pilot | CGVAX2::CEBALLOS | Fri Mar 13 1992 15:06 | 5 | |
|     This update should answer the question regarding recover-all.
    
    Happy Selling
    
    Sam Ceballos
 | |||||
| 90.2 | POCUS::OHARA | KennedyHartClinton | Fri Mar 13 1992 19:37 | 6 | |
| OK, no Recover-all in the pilot, but I hope this is added ASAP. Since Recover-all is system-generated by AQS, I imagine it's not too difficult to add it to DECdirect's portfolio. Bob | |||||
| 90.3 | Call Debbie with your feedback | CGVAX2::CEBALLOS | Mon Mar 16 1992 15:12 | 5 | |
|     Bob,
    
    Call Debbie with your suggestion.
    
    Sam.
 | |||||
| 90.4 | POCUS::OHARA | KennedyHartClinton | Fri Mar 20 1992 17:18 | 5 | |
| Sam Done. Much Thanks!! Bob | |||||