Conference ilbbak::us_sales_service

1.0. "Introduction" by GERBIL::MURPHY (Sue Murphy MKO2-2 dtn:264-0723) Thu May 16 1991 18:10

Welcome to the U.S. Sales and Service notes conference!

The purpose of this conference is to provide a forum for sharing 
information and ideas among the United States Sales and Service community 
to improve the processes and products of our function.

As we near the beginning of a new fiscal year at Digital, we have the 
opportunity to participate in a new way of managing our company with the 
entrepreneurial spirit fostered by the New Management System (NMS) and 
Account-Based Management Structure (AMS).

This conference is moderated by U.S. Sales Headquarters, with 
representation from all Account Selling Team functions.  It will be an 
open forum for discussion about the Company's Sales and Service 
organization and its environment.

We are especially interested in your feedback on Digital's New Management 
System (NMS) and the Account-Based Management Structure (AMS), as well as 
all the issues that are being influenced by the implementation of them.

The changes will generate many good questions.  The answers need to be
communicated and understood at all levels and functions of the organization
for there to be successful implementation of NMS and AMS within Digital.

There are many methods of communications available, but your particular
question may not have received a response.  The "U.S. SALES and SERVICE"
notes conference has been created to capture those outstanding comments
and those unasked and unanswered questions.

Please feel free to share your knowledge or to ask questions of those of 
us who might know the answer you wish.  All questions ARE WELCOME.  
Chances are someone else has the same one.

The first few notes in the conference are reserved for special purposes, 
such as:

   Note 1:   Introduction
   Note 2:   Registration / Sign-in
   Note 3:   Rules of this conference
   Note 4:   On Being a Moderator
   Note 5:   Notices about the conference
   Note 6:   Generic procedure to automatically read a conference once 
             per day and send you a mail message of previously unread 
             notes
   Note 7:   Reserved
   Note 8:   Reserved
   Note 9:   Reserved

Please remember that this conference is strictly for Digital Internal Use 
Only, and that subjects confidential either to the Company, or our 
customers, should not be discussed in this notes file.

Read, participate and enjoy.

Your Moderators,


Sue Murphy      National Accounts            MKO2-2     dtn:  264-0723
                                                          603.884-0723
Ken Chernack    Sales Information Systems    PKO3-2     dtn:  223-2683
                                                          508.493-2683