|  |     Zap has a variable sensitivity which is specified in the Zap
    initialization file.  This sensitivity is the amount of "work" that
    each process must perform each minute to be "non-idle".  The formula
    is:
    
    	( Direct_io * 3 ) + ( Buffered_io * 2 ) + ( Cpu_time [hundreths] )
    
    Since VMS Mail is an extremely effecient use of the system, it
    typically does not perform any direct-io's or use any cpu time.
    However, one buffered-io is used each time you press the return
    key.  Here is where the problem occurs:
    
    If sensitivity is set to 5 (default), then three (3) returns must
    be pressed by the user in one (1) minute for the user not to be
    idle.  Depending on how fast you type, or how much you think about
    the message while typing, you could run out of time.
    
    Since the sensitivity is for the entire system, I do not recommend
    changing it to a lower value than 5.  Instead, insert the exclusion
    for VMS Mail with a longer time limit, such as:
    
    [*,*]        mail        all        60        message
    
    This would allow the person to be in mail for at least one hour
    before being Zapped.  (A longer time limit can be used if this is
    still not enough.)  Remember:  The exception records in ZAP.DAT
    are read sequentially, so this record should be inserted before
    any uic specific jobs (after system jobs: normally after the exclusion
    for detached jobs).
    
    					Keith Maconi
    
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