Conference tnpubs::nscc

Greetings,

As facilitator of the NSCC Tools & Technology Forum, 
I volunteered to set up this conference... so, by
default, I get to be the moderator.

I am an information designer/developer, currently 
working in the ObjectBroker business... When I found
myself running across questions faster than I could get
answers, I ended up volunteering to try and put some 
focus on addressing at least some of the many common 
tools and technology concerns that the group is facing.  
Fortunately, I have found myself in good company in
doing that.

Kathy

    I'm a writer in the PATHWORKS group, and one of the many people asking
    questions.  Most recently I have worked on creating multimedia tutorials 
    for display on PCs.  A year ago I had no PC experience; now I feel like 
    I've had a lot of experiences and I am trying to make sense of them.
    
    I'm delighted there is a tools forum because that is where most of my
    questions lie.  Is there a better tool to do what I am doing?  Who else
    has used a tool I am struggling with?  What tools should I be learning
    for future versions of my product?
    
    Right now I am working with other PATHWORKS writers to decide what job
    aids would help our group and author those that are not already in
    existence or planned.  What we are discovering is that there is a lot of
    activity in this area.  Things could go either way.  We could spend a
    lot of time reinventing the wheel, or we could connect with other
    people with similar concerns, perhaps through this conference, and
    share resources and solutions.  I'm hoping that is what will happen.
    
    Lyn Higgs
    

    
    Bob Govoni here.  I'm currently the lead writer on POLYCENTER
    EventCentral, and was the lead writer for the first release 
    of POLYCENTER Manager on NetView for Windows NT.
    
    I'm an avid Robohelp user, and really enjoy the new Winhelp 95
    features, in spite of the bugs!
    
    

    Jack Downing
    
    I'm a writer currently assigned to the PATHWORKS product. I was a
    member of a great team of folks who developed the PATHWORKS Information
    Shelf, Versions 1 and 2. In Version 1, we used Doc-To-Help and RoboHelp
    to create RTF files for the product, then compiled those files with
    Multimedia Viewer 2.0 to create the first Shelf. The second shelf
    followed a similar process, but in addition to Viewer, we had used a
    Visual Basic browser to access documents. The Information Shelf
    contains over 50 help files and online books, with access to demos
    and tutorials.
    
    I'm presently involved with Winhelp 4.0, the new Doc-To-Help 2.0 and
    the new RoboHelp 95, and a member of the NSCC Online Help Guidelines
    team.

    Jane Pollock  Principal Tech writer.  Documenting DEC's version of
    intranet.