| T.R | Title | User | Personal Name
 | Date | Lines | 
|---|
| 5285.1 | PSP Browser. | PCBUOA::WHITEC | Parrot_Trooper | Tue May 13 1997 14:55 | 8 | 
|  |     Have you searched the Product Service Plan Web site>?
    
    http://rhbpc1.das.dec.com/psmg/search-psmg.html
    
    I didn't look too far, but this would be the place where the
    product got offered as a supportable entity.
    
    Chet
 | 
| 5285.2 | On the external Web as well | 37030::FPRUSS | Frank Pruss, 202-232-7347 | Tue May 13 1997 17:53 | 5 | 
|  |     And there is AltaVista Notesbased support for all AV products somewhere
    off of altavista.software.digital.com
    
    FJP
    
 | 
| 5285.3 |  | BIGUN::nessus.cao.dec.com::Mayne | A wretched hive of scum and villainy | Tue May 13 1997 18:17 | 3 | 
|  | ...and you can always ask questions in NOTED::SEAL.
PJDM
 | 
| 5285.4 | Never have been able to get in... | 37030::FPRUSS | Frank Pruss, 202-232-7347 | Tue May 13 1997 18:47 | 1 | 
|  |     NOTED::SEAL is MEMBERS ONLY.  Do you have a moderator contact?
 | 
| 5285.5 | where else? | CSC32::PITT |  | Tue May 13 1997 23:54 | 5 | 
|  |     
    
    Log a call to the Customer Support Center. 
    1-800-354-9000 and tell em you want Altavista firewall support.
    There is a whole team of folks there just WAITING for your call 8-}
 | 
| 5285.6 |  | NNTPD::"[email protected]" | tim shine | Wed May 14 1997 04:25 | 7 | 
|  | You could try the SEAL notes conference on NOTED 
or use the technical support forum in the Partner 
Area at http://altavista.software.digital.com.
Regards
[Posted by WWW Notes gateway]
 | 
| 5285.7 |  | BIGUN::nessus.cao.dec.com::Mayne | A wretched hive of scum and villainy | Wed May 14 1997 18:26 | 3 | 
|  | Members only? Not for a long, long time.
PJDM
 | 
| 5285.8 | Very odd... | 37030::FPRUSS | Frank Pruss, 202-232-7347 | Thu May 15 1997 19:15 | 10 | 
|  |     Pulling my leg?
    
    I checked (yet again) just before posting my note and got a "you are
    not a member of this conference" message.
    
    Today I get in.
    
    Or I have lost my mind?
    
    FJP
 | 
| 5285.9 |  | BBQ::WOODWARDC | ...but words can break my heart | Thu May 15 1997 19:36 | 5 | 
|  |     >> Or I have lost my mind?
    
    possibly - do you have a backup? ;')
    
    H :')
 | 
| 5285.10 | NT is broke | ODIXIE::RREEVES |  | Fri May 16 1997 06:59 | 3 | 
|  |     THe customer and I found out the hard way that the NT version is still
    (polite) young. Because of customer satisfaction we (Digital) are going
    to exchange the NT license for a UNix one.
 |