| T.R | Title | User | Personal Name
 | Date | Lines | 
|---|
| 5181.1 | dig-it-all | ALFSS1::AJACKSON |  | Wed Mar 12 1997 02:00 | 1 | 
|  |     It's about flippin time!!  Inflamation, indeed.
 | 
| 5181.2 | Don't be thankful yet... | UNXA::ZASLAW | Steve Zaslaw | Wed Mar 12 1997 13:29 | 3 | 
|  | >    I saw a HiNote Ultra in an Advil commercial on TV tonight.
With our luck, it'll be the cause of the headache for which Advil is the cure.
 | 
| 5181.3 |  | JULIET::MULOCK_PA |  | Wed Mar 12 1997 14:14 | 6 | 
|  |     Was watching INK on Monday evening -- in Kate's office, on the
    bookshelf are two of our old software cases -- the light blue or gray
    ones that manuals would slide into - along with the old DIGITAL logo
    and gold sticker..... thought it was interesting that I haven't seen
    those cases internally for years yet here they are on her bookshelf as
    props!  
 | 
| 5181.4 | It was in FORTUNE - an editorial/commentary column | 34937::DANZAK | Pittsburgher � | Wed Mar 12 1997 23:04 | 13 | 
|  |     The 'hi note' was written up in the back of FORTUNE about 2 months ago
    as being 'the only laptop to have'.  I don't think that Digital noticed
    it or said much about it.  (A shame)  I never understood why we
    couldn't market our stuff thur CompUSA etc.  Seemed like we did another
    'typical Digital' thing of 1/2 went into it with them and 1/2 out.
    
    But as long as we consider 'advertising' discressionary spending
    instead of integral in product manufacturing - we will continue to have
    our head in the sand and spiral down in a market driven by ads and
    drumming up need.
    
    
    
 | 
| 5181.5 |  | SUBPAC::VEITH |  | Thu Mar 13 1997 19:07 | 10 | 
|  |        The hinote was also shown on ABC news about two weeks ago.
    The story was about blind people using laptops inconjunction with
    GPS system to find their way around cities. 
       The product was developed by a Silicon Valley company whose name
    was something like Archstone. By using GPS readout fed into the 
    laptop. One of the programs in the laptop, lays out all the city 
    streets and major landmarks and their corresponding grid location.
    So the individual will say where they want to go and step by step
    the computer will navigate them to their location by verb commands
    
 | 
| 5181.6 | Arkenstone Strider | TEKVAX::KOPEC | Consider a spherical chicken; .. | Fri Mar 14 1997 06:57 | 11 | 
|  |     That was Arkenstone, showing off their "strider" .. not only did the
    demo system use a HiNote, the astute observer would notice the DECtalk
    Express in the top of the case..
    
    (you can buy the system without the laptop, and use most any laptop you
    want.. but you always get the DECtalk Express..)
    
    (we had one of the first proto Striders in MRO last year to help
    Arkenstone shake out the system.. neat stuff..)
    
    ...tom
 | 
| 5181.7 | We do have good product! | MAIL2::DERISE |  | Fri Mar 14 1997 10:05 | 8 | 
|  |     The Hinote VP535 just received an Editor's Choice Award from Windows NT
    Magazine!  The Ultra II got a good review as well.  Additionally, in
    the sidebar on service and support, the reviewers had nothing but good
    things to say about Digital.  I thought this was great since directly
    above the note on Digital's service and support was the note on
    Compaq.  Compaq didn't fare to well!
    
    I hope our PCBU marketing plays this up in their promotions.
 | 
| 5181.8 | Who provides Compaq's service? | JUMP4::JOY | Perception is reality | Fri Mar 14 1997 16:32 | 11 | 
|  |     Re: .7
    
>    things to say about Digital.  I thought this was great since directly
>    above the note on Digital's service and support was the note on
>    Compaq.  Compaq didn't fare to well!
    
    
    Doesn't Digital MCS provide Compaq's service and support.....?
    
    Debbie
    
 | 
| 5181.9 |  | TROOA::MSCHNEIDER | [email protected] | Fri Mar 14 1997 17:23 | 3 | 
|  |     RE: Compaq service
    
    Not universally!
 | 
| 5181.10 | The questions is... | BIRDIE::PELLETIER | Kevin Pelletier @NQO 264-0675 | Mon Mar 17 1997 11:52 | 2 | 
|  |     And who provides DIGITALS service?
    
 | 
| 5181.11 |  | JULIET::MULOCK_PA |  | Mon Mar 17 1997 12:25 | 5 | 
|  |     I was channel surfing Saturday afternoon and happened upon the Downhill
    races on Wide World of Sports.  Boy, was I surprised to see the DIGITAL
    logo across the chest and down the arm of the skier they were focusing
    on -- from Scandanavia and in second place in the overall standings --
    sorry I can't remember his name!  That was definitely a surprise.
 | 
| 5181.12 |  | smurf.zk3.dec.com::PBECK | Paul Beck | Mon Mar 17 1997 12:55 | 1 | 
|  |     Going downhill fast, eh?
 | 
| 5181.13 | Norway | ZUR01::ASHG | Grahame Ash @RLE | Wed Mar 19 1997 06:32 | 4 | 
|  | Yes, Digital sponsored the Norwegian Men's team this winter - a good choice, 
as at least one of them usually finishes in the Top 3.
grahame
 | 
| 5181.14 | INK and HBO | IMINMK::MCCALLION |  | Wed Mar 19 1997 18:12 | 6 | 
|  |     RE: INK - The blue boxes looked like DECmateII documentation.  I just
    laughed when I saw those thinking today we use laptops and I thought
    the DMII was great replacement for the typewriter!
    
    I also saw a notebook on a HBO show.  It was an interview with
    somebody... he was not familiar to me but the laptop was.
 | 
| 5181.15 | we dont do that | ALFSS2::JOHNSON_ROB |  | Mon Mar 24 1997 16:25 | 13 | 
|  |     re .10
    
    Not digital. 
    
    If customer calls csc(800-354-9000) for laptop support they are told to
    call back the same number again and press 4,7,3,1.  If they dont have
    touchtone service they are told to call 1-888-473-1500, where they get
    a recording that says if you need technical support or service call the
    csc, and then it disconnects them.
    
    Great Service...
    
    rj/
 | 
| 5181.16 |  | PCBUOA::DEWITT | charm the stars - hypnotize the moon... | Thu Mar 27 1997 09:44 | 9 | 
|  |     re .15
    
    888-471-1500 was the number for the repair center (laptops) in Santa 
    Clara.  Numbers got consolidated.  
    
    Warranty Support is 800-554-3333, selecting the appropriate menu choices 
    for your notebook gets you to the repair center in Santa Clara.
    
    Joyce
 |