| Title: | The Digital way of working | 
| Moderator: | QUARK::LIONEL ON | 
| Created: | Fri Feb 14 1986 | 
| Last Modified: | Fri Jun 06 1997 | 
| Last Successful Update: | Fri Jun 06 1997 | 
| Number of topics: | 5321 | 
| Total number of notes: | 139771 | 
    I am urgently looking for a pointer or somne info on
    
    Network Support Services Contracts.
    
    I am having difficulty finding Digital Part numbers for Maintenance for
    networks/network products specifically for faultfinding.
    
    I have managed to find a part number (I think this relates only to the
    USA) which is based on Gross list price of network equipment..but this
    appears to be hardware only.
    
    I specifically need a a part number network support - software and
    faultfinding, performance evaluation etc.
    
    Regards Ivan Harris
| T.R | Title | User | Personal Name | Date | Lines | 
|---|---|---|---|---|---|
| 4764.1 | MAIL2::RICCIARDI | Be a graceful Parvenu... | Wed Aug 07 1996 08:57 | 1 | |
| let me know if you find the talent to go along with it! | |||||
| 4764.2 | Check USSSPL | SWAM1::LORCH_DA | Wed Aug 07 1996 10:01 | 8 | |
|     All Network Services part numbers can be found in the US Systems &
    Services Price List, in the MCS section, starting on page MCS 7.44
    (July edition).
    
    
    L'shalom,
    David
    
 | |||||
| 4764.3 | Fault Isolation Numbers | SWAM1::FIELD_DI | Thu Aug 08 1996 14:10 | 5 | |
|     If you are in the U.S. please give me a call on 619-748-1422.  I manage
    a division of Network Management Services and we have numbers for
    network management which includes fault isolation/resolution.
    
    Dick Field
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