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Conference 7.286::digital

Title:	The Digital way of working

Moderator:	QUARK::LIONELON

Created:	Fri Feb 14 1986
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	5321
Total number of notes:	139771

4178.0. "Office Depot: Digital no longer a corporate customer" by SWAM1::BARNETTE_NE (The best things on-line are free) Mon Oct 09 1995 23:18

    A few months ago, Digital employees had a corporate discount woth
    Office Depot similar to our arrangement with CompUSA. I've made
    purchases at Office Depot in the past and used my corporate discount.
    Today I tried to buy some office supplies for my H.O.M.E. program
    office and was told by Office Depot employees that there is no
    corporate discount with Digital.
    
    Is there a corporate relationships manager or office where we can get
    the status of corporate accounts? I understand that we had a corporate
    relationship with Kinko's too. How can we find out which corporate
    relationships are still in force?
    
    Thanks
    
    Neal Barnette

T.R	Title	User	Personal Name	Date	Lines
4178.1	exit	MSDOA::MCCLOUD	plug & pray	`Tue Oct 10 1995 08:51`	2
	I get the same response from COMPUSA depending on what phase the moon is in.
4178.2		NEMAIL::KGREENE		`Tue Oct 10 1995 12:00`	7
	Mike Baez is the Commodity Manager responsible for office supplies within the Source and Supply (formerly G&A Purchasing) group. You might try Mike @MSO. hth, kg
4178.3	Should we start a topic to list places that won't honor our discount?	SWAM1::BARNETTE_NE	The best things on-line are free	`Wed Oct 11 1995 11:26`	22
	> I get the same response from COMPUSA depending on what phase the > moon is in. I used to have frequent problems with CompUSA, until about the last month or so. I wish there were an ombudsman of some sort that we could go to when the corporate discount program doesn't go as smoothly as planned. Its a waste of time to go across town, only to be denied a discount, when you could just as easily have gone across the street. As it stands now, it seems as though our corporate discount can be granted or denied at the whim of the store personnel. Maybe it would make a useful note, if we could get people to post the name and location (or store #) of the stores which refuse to honor our corporate discounts, as well as the dates and names of store personnel spoken to. If nothing else, it would at least make useful info for people to know which stores are no worth going to.
4178.4	I think it is sunspots	CSC32::J_MANNING		`Wed Oct 11 1995 14:47`	7
	The store location wouldn't help. We only have one CompUSA here in Jacksonville, FL. I am batting .500 there. I have been able to get the discount twice and have been turned down twice... John
4178.5	it's all relative	BBRDGE::LOVELL	� l'eau; c'est l'heure	`Wed Oct 11 1995 15:52`	22
	As a visitor to the USA from France, I was amazed and DELIGHTED at the relative efficiency of the huge retail chains in recognising applicability of coporate discount agreements. I was treated extremely courteously in CompUSA - shown the Coporate Collection Counter, asked for my badge and had the agreement explained to me. Saleswoman told me that the agreements on h/w are pretty straightforward but that s/w is mucho complicated due to various parties' entangled margin calculations. So she advised me to tour the store and bring any item of interest to the counter for a manual "discount estimate". This worked well. I was a little embarrassed to keep asking then for their "best price for Digital" but they kept smiling and delivering. Best deal was about 18% discount on list for Starion. Worst deal was +12% (yes that is a negative discount i.e. the corporate discounted price is more than the retail price) for Windows95 upgrade. Maybe you guys who complain should try shopping in France :-) /Chris.
4178.6	Ask to speak to the store manager	ACISS1::SETLOCK		`Thu Oct 19 1995 11:13`	9
	My experience at COMPUSA has been that many of the check out people don't know about various discounts or how to do them. If one gets a check out person who doesn't know and just wants to get rid of you, the response is there is no discount. I've pushed back when receiving this response and requested a manager. The manager always gets me the discount. So, IMHO don't take no for an answer until you get it from a higher authority. Sue
4178.7		QUARK::LIONEL	Free advice is worth every cent	`Thu Oct 19 1995 12:21`	5
	You don't go to the checkout people at CompUSA for the discount - you must go to the Corporate Sales desk - they will look up the discount price and write it on the price sticker. I've never had a problem doing this. Steve
4178.8	No problem here either in the mid-alantic	NEWVAX::MZARUDZKI	I AXPed it, and it is thinking...	`Thu Oct 19 1995 12:36`	5
	ditto on .8 Also you might be able to hagle on the discount. -Mike Z.
4178.9	PC SOFTWARE FOR PERSONAL USE	WMOIS::ROUGIER		`Thu Oct 26 1995 17:42`	6
	It is also my understanding that if you call STREAM INTERNATIONAL (Digital's distributor for PC SOFTWARE), you can order the software for what DIGITALS cost centers get charged. So any discounts that DIGITAL gets you get. You can call 1-800-934-0970. Tell them you are a DIGITAL employee and you want to purchase for personal use. Like any where else, some deals are good, some are not. Worth a shot...