| Title: | The Digital way of working | 
| Moderator: | QUARK::LIONEL ON | 
| Created: | Fri Feb 14 1986 | 
| Last Modified: | Fri Jun 06 1997 | 
| Last Successful Update: | Fri Jun 06 1997 | 
| Number of topics: | 5321 | 
| Total number of notes: | 139771 | 
    I had a customer calling looking for the installation instructions
    that should have been included with their VMS 6.2 update. They need
    to load the software on a VAX 785 and 780 and the do not have any 
    instructions as to how they do this. 
    
    I told them to contact DECDirect in the event they may be able to 
    shed some light......Anyone know a faster wy this customer can get 
    a copy of the installation instructions?
    
    If so and you are willing to help, the customer is Benedit College.
    The contact is Julian at 803-253-5326.
    
    Any information would be appreciated. 
    
    Regars,
    Betsy Carroll
    
| T.R | Title | User | Personal Name | Date | Lines | 
|---|---|---|---|---|---|
| 4151.1 | CGOOA::OWONG | SKIWI in Canada (VAO) | Wed Sep 27 1995 15:50 | 12 | |
|     Don't know the exact letters that should arrive with the Customer
    Update CD but my Consolidated OpenVMS Distribution for Sept 95 includes
    a document Part Number AA-QDGSD-XE Software Product Library CD-ROM
    User's Guide, that tells you how to print the installation documents
    off the CD.
    
    There wasn't anything really different to the process for
    installing/upgrading to OpenVMS V6.2 vs the earlier versions of
    OpenVMS.
    
    Sounds like a consulting opportunity -= try contacting Debbie Elgot
    @COP
 | |||||
| 4151.2 | QUARK::LIONEL | Free advice is worth every cent | Wed Sep 27 1995 21:06 | 5 | |
|     This would be a good question to ask in VAXAXP::VMSNOTES - or just
    check note 11 (I think) which gives pointers to documentation.  You
    should be able to find a copy you can print for the customer.
    
    			Steve
 | |||||
| 4151.3 | Addressing this offline | JARETH::MMEAGHER | Thu Sep 28 1995 11:29 | 5 | |
|     
    I've contacted Betsy offline to work this issue.
    
    Mike Meagher
    OpenVMS Documentation Project Leader
 | |||||