| T.R | Title | User | Personal Name
 | Date | Lines | 
|---|
| 3894.1 | VTX atoz   search "focus" | WELKIN::ADOERFER | Hi-yo Server, away! | Mon May 22 1995 13:14 | 10 | 
|  |     I'm not exactly sure what you're looking for, but the A-to-Z
    guide lists for internal support for focus, (as of march)
    ==========
      Systems Questions (Help Lines for Digital Systems) Cont'd
     Contact                                                    External
     Title                             Location       DTN       Phone
        * FOCUS questions
        - Peggy Maguire              MRO3-2/D9       297 2170   508 467 2170
    
    
 | 
| 3894.2 |  | JURA::JURA::DUQUESNE | Daniel - Espace a louer... | Mon May 22 1995 13:57 | 19 | 
|  | Re.1
Thanks for the number, but apparently she left. The number is no longer in
service and the name is unknown  @mro reception (!).
I'm looking for Digital people responsible for handling all the problems/issues
related to our relationship with IB or internal usage of FOCUS:
   . who is responsible to get latest kits/licenses and make them available     
     worldwide
   . who is responsible to advise on FOCUS's replacement (as suggested some     
     months ago...)
I've contacted the IB's offices in Zurich (CH) and Paris (FR), they told me 
they have no direct contact with people in the country (Switzerland and France).
All relationships are handled at "corporate level", but they  don't know who.
Neither do I.
Any ideas?        \dd
 | 
| 3894.3 | round and round it goes | WELKIN::ADOERFER | Hi-yo Server, away! | Mon May 22 1995 14:10 | 10 | 
|  |     hmm, ok, maybe....
      ## These CNS hotlines are for internal Digital systems ##
         The following are Regional help lines for systems questions,
    including
         AQS, Focus, and other business applications: AQS = Automatic Quote
    System
    
      * Eastern:                                     297 6100
        * Central, Southern & Western:                      800 332 2468
    
 | 
| 3894.4 | possible starting point | ANGLIN::KUTZ | St. Louis Sales Support | Mon May 22 1995 14:22 | 21 | 
|  |     I got this from VTX regarding customer coverage. At least it gives a
    Digital name that direct you to someone else.
    
    Account Name:   INFORMATION BUILDERS INC             AMID Number:
    AU8851615
     Customer Name:  INFORMATION BUILDERS INC             Cust Number:
    0191083
    
     City: NEW YORK, NY  10001                            Phone:
    212.736.4433
    
     Coverage:       DIRECT COVERED           Site DUNS #: 078851615
     Segment:        PARTNER                  Ult  Duns #: 078851615
     Classification:                          SIC Group  : COMPUTER SYS
    DESIGN
    
    
     Unit       EAS CHA UNIT 3            CARL RAMSEY           @OFO
    274-6452
     Region     SBU EASTERN REGION        RAY WILKES            @OFO
    274-6709
 | 
| 3894.5 | internal support number | USDEV::RSTREETER |  | Mon May 22 1995 15:03 | 3 | 
|  |     our support people used this recently to get support/a new version
    
    DTN 264-6026 and then Option #4 for FOCUS
 | 
| 3894.6 | IBI Account Manager | MIMS::SANDERS_J |  | Mon May 22 1995 15:59 | 3 | 
|  |     
    The IBI Account Manager is Gay Slesinger @NYO, DTN 352-2892.
    
 |