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Conference 7.286::digital

Title:	The Digital way of working

Moderator:	QUARK::LIONELON

Created:	Fri Feb 14 1986
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	5321
Total number of notes:	139771

3819.0. "Kinko's contact?" by HACMAN::HACK (Don Hack, Network Services) Sat Apr 22 1995 10:44

    I am on the HOME program.  I recently received some mail from Kinko's. 
    The packet had some coupons, a discount card, etc.  It looked like
    Digital had given Kinko's the HOME program distribution list.
    
    Question:
    If I am not pleased with Kinko's, who is the best contact?
    
    I needed a color transparency from MS-Word for a presentation.
    After visiting three (3) locations, I didn't get my color transparency. 
    The biggest correctable problem is that they didn't have the current
    version of MS-Office.  This is hard to believe (considering v6
    has been out for many months and there are two major universities with
    10 miles of here - UofMichigan & EMU).  I want to inform the proper
    folks that service is less than expected.
    
    Thanks for any pointers.
    -Don

T.R	Title	User	Personal Name	Date	Lines
3819.1	800 Number	ASABET::MCCALLION		`Mon Apr 24 1995 10:48`	1
	You might try the Corp number: 1-800-800-8899
3819.2	Huh?	TEKVAX::KOPEC	we're gonna need another Timmy!	`Mon Apr 24 1995 10:48`	10
	Hm. When I need Kinko's to print something, I generate postscript and have them print that. I don't see how the nearby presence of universities implies that they should have a particular version of software, especially (CAUTION: personal bias follows) that unusable, oversized, overpriced MS Word.. ...tom
3819.3	what is reasonable to expect?	HACMAN::HACK	Don Hack, Network Services	`Mon Apr 24 1995 11:14`	15
	re: .2 Yes, taking postscript is a better idea. Kinko's does have MS-Word. One of my issues was that at one location they were out of color paper and at the second, they had MS-Word, but an older version. I don't think it is unreasonable to expect that they would have the latest version of the software that they rent. Having the latest version (which has backward compatability) only provides more opportuntity for business. The comment about the universities was to imply that they do a far amount of business and with three Kinko's within five miles, I thought it would be reasonable to get a color overhead from the 6+ month old version of MS-Word. re: .1 I'll give the number a ring.