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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

3695.0. "Publication Circulation Assistance??" by MSDOA::BOTT () Tue Feb 14 1995 08:46

    Does anyone know who I can contact to get an address corrected on the
    distribution of Business Partner material? One of my resellers has not
    been receiving his sales updates/business partner updates and just
    recently found out that Digital started shipping his publications to
    his old address from 1989.  The contacts in VTX ATOZ are no longer in
    the organization or no longer with Digital. 
    
    Melody
T.RTitleUserPersonal
Name		DateLines
3695.1Heres your answerABACUS::NESTORTue Feb 14 1995 09:056
    Contact the folks at AIMHI::MAILLIST. They will be able to assist you.
    
    regards,
    
    Barry
3695.2Testing AIMHIMSDOA::BOTTTue Feb 14 1995 14:4611
    Barry,
    
    I sent a request before lunch and have not received any response back. 
    The last time I sent a response there was an automatic reply.  Makes me
    a little nervous that the AIMHI::MAILLIST may no longer be an active
    resource.    Will  let you know if I am successful.  Thanks for the 
    suggestion.
    
    Melody
3695.3resource for youPOBOX::SETLOCKTue Feb 14 1995 16:519
    Melody,
    
    At All-In-1 type VTX ATOZ.  When you are in the AtoZ guide, choose
    option 5 Guide to Resources, then choose 13 "M", then #1 for mailing
    lists.  Use your right arrow key to go forward until you reach the area
    you need.  The first couple of pages contain individual names and DTN.
    Good luck.
    Sue :^)
3695.4OK..then try this and let us know what happensABACUS::NESTORWed Feb 15 1995 09:347
    You can also contact the TCC by calling 1-800-344-4825 then select#2.
    Once you reached someone explain the situation and tell them its
    critical you speak with someone in the MAILLIST group. This should do
    it...if it doesn't... ask for a manager.
    
    Barry
3695.5Keep the Info ComingMSDOA::BOTTWed Feb 15 1995 11:149
    Barry/Sue,
    
    Thanks for the feedback.  I am still trying all the suggestions.  The
    reseller told me this morning he doesn't receive ANY publications!  I
    have sent 2 messages to AIMHI and called PCYBYDEC & DecDirect for a
    catalog.  Oh the Joy Joy Joy!
    
    Melody
3695.6Thank YouMSDOA::BOTTMon Feb 20 1995 13:136
    Just an update to let those of you who offered assistance with my
    assistance request.  I am 95% satisfied that my customer will begin
    receiving his material.  I have a couple more questions to follow up on
    an then I will be 100% satisfied.  Thanks for the assistance.
    
    Melody