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Conference 7.286::digital

Title:	The Digital way of working

Moderator:	QUARK::LIONELON

Created:	Fri Feb 14 1986
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	5321
Total number of notes:	139771

3594.0. "Venturis HELP!!" by MSDOA::BOTT () Tue Dec 20 1994 17:02

    I am looking for someone with some technical information about the
    Venturis560 PC.  I have a reseller who received 11 FR-856AA-WC with 2 4
    meg memory boards.  The PC only has 2 slots so with the 2 4 meg boards
    in the slots you can not upgrade the memory on the PC.  I have gotten
    several different answers within Digital and am totally frustrated.  My
    customer ordered an 8 meg upgrade board for each PC thinking that a
    slot would be available and now he can not upgrade his PC to 16 meg and
    is stuck with 8 meg only.  Per my customer Digital advertised that the
    PC was upgradeable.  Why in the world would we ship 2 4 meg boards
    instead of 1 8 meg is beyond my understanding??  Anyone have some
    technical information about this PC??
    
    Melody

T.R	Title	User	Date	Lines
3594.1	cheaper most likely	SWAM1::MEUSE_DA	`Tue Dec 20 1994 17:20`	3
	Nope, but other pc companies ship 2x 4, so I guess we do it too.
3594.2		PCBUOA::KRATZ	`Tue Dec 20 1994 17:28`	10
	See 11784::DECPC_ENG for Venturis spec. It is not uncommon for vendors to use the least expensive SIMMs (usually the smaller SIMMs) to populate a board. This shouldn't exactly be news to a reseller, FWIW. Order an 8Mb system from Gateway without asking ahead of time, and you end up with all 4 banks filled with 2Mb SIMMs. Likewise, order a 16Mb system from Gateway and you get 4 4Mb SIMMs with no room for expansion. The Venturis 560 can take single SIMMs (Gateway's Pentiums can't), but you need to specify it. kb
3594.3	huh?	SWAM1::MEUSE_DA	`Tue Dec 20 1994 17:53`	9
	re. 2 Incorrect about Gateway. I received 2x 4 for 8mb total in my pc. Didn't say a word. Dave
3594.4		PCBUOA::KRATZ	`Tue Dec 20 1994 18:03`	3
	Well, I got 4x4Mb on my Gateway Pentium; this in October '93, and several reviews have also taken pot shots at the fully populated banks. kb
3594.5	even their speakers have changed	SWAM1::MEUSE_DA	`Tue Dec 20 1994 18:10`	3
	Well..mine arrived Nov 94, so I guess they got the word.
3594.6	Typical industry practice	CIMBAD::ASHLEY	`Wed Dec 21 1994 09:01`	6
	One beef with Gateway is that they won't ship 8MB simms, so if you order 16 Mb, your 4 slots are full. Our PC group is going to have to make tough decisions and compromises to compete, some of which seem unbelievable to those not used to the wonderful world of PC's.
3594.7	1st hand experience	DPDMAI::MONDLICK	`Wed Dec 21 1994 12:34`	16
	I worked through the identical problem earlier this month with one of my customers. I contacted the US Product Marketing Manager for the Venturis product. His name is Rich Bertuzzi and he can be reached at DTN: 244-7709. He was very helpful! According to Rich, as of the middle of December, the Kanata mfg plant will install a single 8MB SIMM into the first open slot of a Venturis 560 package system that comes standard with 8MB of embedded memory. Utilizing this approach, there will be an open slot for additional memory requirements. I imagine that the Venturis 560 your customer received was built prior to the middle of December. I suggest you call the Post Ship group at PC BY DEC and ask them to help you resolve your memory issue. Dave