| T.R | Title | User | Personal Name
 | Date | Lines | 
|---|
| 406.1 | 10% of what is the question ! | ATZIS3::WINTERSPERGE |  | Mon Jan 27 1997 13:26 | 29 | 
| 406.2 | UBC v. SGA | EPS::SLATER | Marc, DTN 381-2445 | Wed Jan 29 1997 02:28 | 16 | 
| 406.3 |  | OFOSS1::GINGER | Ron Ginger | Wed Jan 29 1997 16:23 | 9 | 
| 406.4 | Why did they bug 4GB then ? | SXKITN::DAW | Pizzazz-man | Thu Jan 30 1997 12:19 | 8 | 
| 406.5 | Digital is doing it with 4GB | UTROP1::MAAT_R |  | Thu Jan 30 1997 14:42 | 20 | 
| 406.6 | have you/customer thought about EarlyWatch ? | ATZIS1::WINTERSPERGE |  | Tue Feb 04 1997 11:32 | 15 | 
|  |     Hello !
    
    This looks like a battle of people with various skills
    and opinions :-)
    
    If the customer gets confused ask him to buy EarlyWatch Sessions from
    SAP to finetune the system (one session is only 1.5k$ I think,
    and because it is an iterative process you can talk them into buying a 
    4 sessioin package). If you have the cotnract number you can
    make sure by phoning the Digital SAP competence center that one of our
    Engineers actually delivers the service so that he really knows
    what Digital Unix is.
    
    				Regards
    				Thomas
 | 
| 406.7 |  | OFOSS1::GINGER | Ron Ginger | Thu Feb 06 1997 17:11 | 6 | 
|  |     This customer has earlywatch, and several visits have been made. They
    have never suggested raising any unix parameters, nor did they suggest
    anything was wrong with using a 300mb SGA, while over 2gb of memory was
    free on the system.
    
    The customer thinks early watch is asleep.
 | 
| 406.8 | You'd probably do a better job than SAP earlywatch here ! | SXKITN::DAW | Pizzazz-man | Sun Feb 09 1997 13:41 | 5 | 
|  |     Was Digital or SAP doing the Earlywatch Ron ?
    
    I think you'll find that SAP omit most h/w vendor specific tuning !
    
    Rob 
 | 
| 406.9 | should be fixed now | VNABRW::WINTERSPERGE |  | Fri Feb 14 1997 15:57 | 15 | 
|  |     Hello !
    
    The problem of non DUnix literal people doing Early Watchs on Digital
    customers should be fixed now and the Digital SAP Competence Center
    should get all 'our' customers.
    
    If you get the EarlyWatch Contract Number that the customer bought 
    you can even contact the Digital Competence Center and talk with the
    (Digital) Engineer thad does it (or make sure that one that you have
    good experience with gets it !).
    
    				Regards
    				Thomas Wintersperger, Austria
    
    				
 |