| Title: | Alpha Developer Support | 
| Notice: | [email protected], 800-332-4786 | 
| Moderator: | HYDRA::SYSTEM | 
| Created: | Mon Jun 06 1994 | 
| Last Modified: | Fri Jun 06 1997 | 
| Last Successful Update: | Fri Jun 06 1997 | 
| Number of topics: | 3722 | 
| Total number of notes: | 11359 | 
    Company Name :  WRQ
    Contact Name :  Robert Afsandeberg
    Phone        :  206 217 7249
    Fax          :  
    Email        :  [email protected]
    Date/Time in :   7-MAR-1997 16:06:42
    Entered by   :  Marvin Davis
    SPE center   :  MRO
    Category     :  VMS
    OS Version   :  6.1
    System H/W   :  
    Brief Description of Problem:
    -----------------------------
He is running OpenVMS 6.1 and UCX 4.1. His customers encountered this problem
when moving to UCX 4.1. He can reproduce it. This application has been running
with previous version of UCX for a long time.
They are transmitting 1024 byte packets. After about 10 packets the packets
start getting cut in half. The receiving end reports a correct transmission.
| T.R | Title | User | Personal Name | Date | Lines | 
|---|---|---|---|---|---|
| 3292.1 | HYDRA::AXPDEVELOPER | Alpha Developer support | Fri Mar 07 1997 16:37 | 6 | |
|     After looking in the UCX conference and seeing references to ECO levels
    I called robert back and suggested he or his customer call Customer
    support at 1 800 354 9000
    
    Marvin
    
 | |||||
| 3292.2 | HYDRA::DAVIS | Wed Mar 12 1997 13:44 | 27 | ||
|     Allen Grooves (75435) called on 3/11. WRQ does not have a support
    contract. So Allen asked if we could help them out.
    
    Mark Schaefer dug up a large eco/patch at
    
    ftp://ftp.service.digital.com/public/vms/axp/v6.1/ucx/4.1/
    
    I gave this pointer to Robert and he downloaded the 4 files at that
    location.
    
    The general instructions for installing patches are 
    "Since OpenVMS kits are stored on the Internet in a compressed
           self-extracting executable format, they must be RUN to create
           the actual save sets once they are copied to your system.  For
           other operating system, refer to the cover letter or README"
    
    This does not seem to work in this case. Instead the 
    
    "The  DEC-AXPVMS-UCXECO_41_4-V0400--4.PCSI kit is installed using
       the PCSI utility.
    
       $PRODUCT INSTALL UCXECO_41_4 /SOURCE=device-name"
    
    is in the cover letter file.
    
    Marvin
    
 | |||||
| 3292.3 | HYDRA::DAVIS | Mon Mar 24 1997 09:09 | 5 | ||
|     We have not heard from Robert since the 12th so I will close this
    (3/24)
    
    Marvin.
    
 | |||||