| Title: | Alpha Developer Support | 
| Notice: | [email protected], 800-332-4786 | 
| Moderator: | HYDRA::SYSTEM | 
| Created: | Mon Jun 06 1994 | 
| Last Modified: | Fri Jun 06 1997 | 
| Last Successful Update: | Fri Jun 06 1997 | 
| Number of topics: | 3722 | 
| Total number of notes: | 11359 | 
    Company Name :  LIC console
    Contact Name :  Harry Rietcher
    Phone        :  281-890-7882
    Fax          :  
    Email        :  
    Date/Time in :  21-FEB-1997 12:48:44
    Entered by   :  Miller Chin
    SPE center   :  MRO
    Category     :  VMS
    OS Version   :  6.1
    System H/W   :  Alpha
    Brief Description of Problem:
    -----------------------------
    Got the AVMS 6.1 system for Digital.  Tried to installed AVMS 6.2 but
    failed.  Now, Harry wants to revert back to AVMS 6.1.
| T.R | Title | User | Personal Name | Date | Lines | 
|---|---|---|---|---|---|
| 3226.1 | HYDRA::CHIN | Fri Feb 21 1997 12:58 | 16 | ||
| 
  RE: -1
  When Harry tried to reinstall AVMS 6.1 over a failed installation V6.2,
  he got the following error:
     "Invalid Item qualifier, ...encountered... %PCSI-E-MODREPLERR
      ...end replacing account...VMS%common.[].SYSLIB[DCLtables.exe];
      ...-DCE-E-NOMSG; .. -MSG00118048"
  Then the installation was terminated.  Harry claimed that he had
  the installation manual.  Also, he is willing to do a fresh build
  to get back his AVMS 6.1 system.
 
 | |||||
| 3226.2 | HYDRA::DAVIS | Wed Feb 26 1997 09:58 | 6 | ||
| On 2/26 I sent email to Harry at [email protected] It bounced. Marvin | |||||
| 3226.3 | HYDRA::SCHAFER | Mark Schafer, SPE MRO | Wed Feb 26 1997 12:02 | 11 | |
|     I spoke with him today.  He read back some of the error messages and I
    believe that he has a hardware error.  Either the CD media, CD-ROM
    drive, SCSI cable/connectors, ...  We ruled out the media since he's
    getting the same errors using either the V6.1 or 6.2 disc.  I suggested
    that he call field service and get an estimate on diagnosing&fixing the
    problem.  I also pointed out that there are newer systems available
    that are faster and also run Windows NT, if that's attractive to them.
    
    I left him my phone number.
    
    Mark
 | |||||