| T.R | Title | User | Personal Name
 | Date | Lines | 
|---|
| 695.1 | Various Questions... | XDELTA::HOFFMAN | Steve, OpenVMS Engineering | Thu Jun 05 1997 10:55 | 25 | 
|  | 
    Enable highwater marking on the file.  (This will have no adverse
    performance affects, assuming they are not regularly writing new
    records well past the end of the current highest record -- that
    they are not greatly extending the files.)  See if this cleans up
    the comparision operation.
    Exactly what BACKUP commands are used, and are there actually any
    differences between the source and target files visible via tools
    such as DIFFERENCES?  Are these folks using /IGNORE=INTERLOCK, or
    are the data files open for write access by running applications?
    What OpenVMS version?
    Why are they using this particular scheme, and not a VMScluster,
    or a VMScluster with the MDF/BRS package?
    Would they be amenable to alternative file transfer schemes, or
    are they set on this approach?
    Would they be interested in using DEC RTR or similar distributed
    transaction-processing packages?
    What is the physical distance between the two systems?
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| 695.2 | *** more info *** | VAXSPO::ANDRE |  | Fri Jun 06 1997 08:21 | 54 | 
|  | 
	Steve ,
	The backup command is a "$ BACKUP/LOG LOGICAL:*.* TEMPLOGICAL:*.*".
   To restore they use the "/OVERLAY" qualifier .
	I couldn't compare the two files because the only moment that they're
   identical is when they stop the system to restore the files and synchronize
   the whole thing . And this moment is always in the middle of the night .
	What I did is to check the file structure and  size . These attributes
   are ok .
	They're not using /IGNORE=INTER because when they do the backup , they
   always stop the application that access the files .
	OpenVMS version is 6.2-1H3 .
	They're not using cluster because they have a kind of application 
   developed by GTECH corporation that mirrors all the systems . So when
   a process start in one machine , this software creates the same process
   with the same characteristics in the other machines .
	This customer is one of our biggests sites in our country . They
   have two sites ( one primary and one backup ) with a lot of duplicated
   systems (9 Alphastations 255 5/300 , 4 4100 5/400 , 4 8400 5/440 ) and
   they control all kinds of lotteries and games in the whole country .
	I don't think that they can change anything on this scheme . It's
   a kind of " black box " even for us . They're very confidentially about
   the way that the application works .
	The two systems in question are in the same site .
		thanks ,
			Andre'
    
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| 695.3 | More Questions, No Answers... | XDELTA::HOFFMAN | Steve, OpenVMS Engineering | Fri Jun 06 1997 09:43 | 30 | 
|  | :	After this they have a software that synchronizes the contents of
:   the two systems .
:	But there is one specific file that fails in this synchronization .
:	The status indicates that some records are different .
   Please provide more information on the synchronization software -- the
   BACKUP command shown will not perform this comparision -- and provide
   more information on the records that are different.  
   (Please also provide the BACKUP command used to go to tape, and then to
   restore the tape on the target disk.)
   I will assume you have already contacted the support folks from GTECH,
   and have gotten them involved in this, as they are the folks that may
   (will?) be able to provide us with more details on the operation of the
   internals of the package.  And they may have seen this problem before.
:	It's a relative file with 1500015 blocks .
   Please provide us with a DIRECTORY/FULL on the source and "corrupt"
   files, and please provide us with a SHOW DEVICE/FULL on the source
   and target disks.
:	The cluster size of the database files disk is 33 . The temporary 
:   disk is 17 . Does it matter ??
   I'd try making this setting consistent.  (We do not know enough about
   the whole process to determine if this setting is relevent -- I'd assume
   not, but I have no idea what sort of comparision is being performed.)
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