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Conference vaxaxp::vmsnotes

Title:	VAX and Alpha VMS
Notice:	This is a new VMSnotes, please read note 2.1
Moderator:	VAXAXP::BERNARDO

Created:	Wed Jan 22 1997
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	703
Total number of notes:	3722

317.0. "UPdate VMS V6.2-1h3 on ALPHA 4100" by HGOSPS::MASCOTTANG () Thu Mar 13 1997 02:31

   I visited customer today, he performed an ALPHA VMS V6.2 upgrade to 
VMS V6.2-1h3 on a ALPHA 1000 system, and then moved the system disk to
a ALPHA 4100 system. After that customer reboots the sytsem, it displays 
the following error messages, and customer cannot read all disks.


BOO_UPDATE-I-P1 (reserved) no such device
BOO_UPDATE-I-P2 (reserved) no such device
BOO_UPDATE-I-P3 (reserved) no such device

    Because we have no ALPHA 1000 my site, we cannot prove customer actions,
but I shall use ALPHA 2100 to simulate the problem. Anyone has this 
experience or an idea on it ? Any advice should be appreciated.

    Customer is using disk model is RZ28D-VW

T.R	Title	User	Personal Name	Date	Lines
317.1		ZIMBRA::BERNARDO	Dave Bernardo, VMS Engineering	`Thu Mar 13 1997 06:58`	3
	Did you run Autogen on the 4100? d.
317.2	suspect problem in firmware	HGOSPS::MASCOTTANG		`Thu Mar 13 1997 21:02`	11
	Yes. I did. I suspect that it is the problem in firmware. I simulate customer problem on my office. I upgrade VMS V6.2-1h3 on a ALPHA 2000 system, and then move the system disk to ALPHA 1000, I can only read system disk after system startup. I also try to use "sysman> IO auto" but it can't help on it. Under the console mode >>> SHOW DEVICE, I can read all disks. My customer is running firmware version 3.8. It is quite urgent on my customer site. Any advice on it ?
317.3	SCSI Controller? (If Urgent, Please IPMT)	XDELTA::HOFFMAN	Steve, OpenVMS Engineering	`Fri Mar 14 1997 09:18`	28
	: I suspect that it is the problem in firmware. I simulate customer : problem on my office. I upgrade VMS V6.2-1h3 on a ALPHA 2000 system, : and then move the system disk to ALPHA 1000, I can only read system : disk after system startup. I also try to use "sysman> IO auto" but it : can't help on it. Under the console mode >>> SHOW DEVICE, I can read : all disks. My customer is running firmware version 3.8. Is the disk being swapped across different types of SCSI controllers? (Different SCSI controllers can use different formats for different disks, and disks are not necessarily "transportable" in the fashion you appear to be attempting..) The latest released firmware is often available at DIGITAL's web site. (The most recent firmware CD-ROM is V3.9, which has the Rawhide console version of/circa V4.8-5, while V3.8 has V3.0-10...) The V3.9 CD-ROM kit was due to ship earlier this month. V4.8-6 (or later) is the latest console release. : It is quite urgent on my customer site. Any advice on it ? (Congradulations, you said the magic word) If it's urgent, IPMT it. However, this sounds like you're trying to work around the lack of a "remastered" V6.2-1H3 distribution kit. If so, get the official CD-ROM distribution kit from the Software Supply Business (SSB) (please see the low-numbered notes here, or VTX ATOZ, for SSB contact info), requesting a "priority shipment" of the kit.