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Conference vaxaxp::vmsnotes

Title:	VAX and Alpha VMS
Notice:	This is a new VMSnotes, please read note 2.1
Moderator:	VAXAXP::BERNARDO

Created:	Wed Jan 22 1997
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	703
Total number of notes:	3722

113.0. "Upgrade fails on Alpha 6.1->7.1 NONAME-E-NOMSG" by CSC32::G_BURTT () Thu Jan 30 1997 10:16

I have a customer upgrading an ALPHA 2100 from OpenVMS 6.1 to V7.1.  He boots
the CD and follows the prompts.  After answering the question on 'Do you always
want detailed descriptions (yes/no)' he gets the following error message:
	%NONAME-E-NOMSG, MSG# 1652800A
        INSTALLATION HAS TERMINATED

He gets this error regardless of how the question is answere ... yes or no ...
does the same thing.

Any suggestions?

Thanks
Gary Burtt
Colorado CSC

T.R	Title	User	Personal Name	Date	Lines
113.1	EVMS::SPIA	XDELTA::HOFFMAN	Steve, OpenVMS Engineering	`Thu Jan 30 1997 10:31`	6
	There's probably a corruption in the PCSI database, or one of the herd of PCSI files got deleted. Check over in EVMS::SPIA for previous reports and for suggestions.
113.2		CSC32::G_BURTT		`Thu Jan 30 1997 14:32`	6
	Steve, you were right...had customer do a PRODUCT SHOW PRODUCT on the 6.1 system disk and we had a problem with the databases...I would have thought we could have gotten a better error message or do some type of checking before the upgrade begins to make sure the database integrity is secure.. Gary
113.3	Glad Things Worked Out OK For All Involved In Crash...	XDELTA::HOFFMAN	Steve, OpenVMS Engineering	`Thu Jan 30 1997 15:00`	14
	: I would have thought we could have gotten a better error message or : do some type of checking before the upgrade begins to make sure the : database integrity is secure.. PCSI (and related) have been known to crash when an unexpected condition arises -- and when these things "take a header", the results can be both unusual and quite noteworthy. :-) :-) :-) -- The V7.1 and later `releases' of PCSI are rather improved -- I do not know if there is an update kit for PCSI available (yet), but it's definitely worth checking around for...