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Conference cookie::archive_backup

Title:Archive/Backup
Moderator:COOKIE::MHUAIG
Created:Wed Sep 08 1993
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:479
Total number of notes:2283

364.0. "ABS_ARCHIVE_EXTEND_FAILED , ABS_SLS_APPEND_FAILED why ?" by AUBER::FONDI () Wed Jan 22 1997 05:31

T.RTitleUserPersonal
Name		DateLines
364.1Need complete log fileCOOKIE::MHUAWed Jan 22 1997 10:0319
364.2Consider an upgradeCOOKIE::CROSSWed Jan 22 1997 15:585
364.3More info and upgradeCOOKIE::MHUAWed Jan 22 1997 16:0226
364.4AUBER::FONDIThu Jan 23 1997 10:1041
364.5PRSSOS::FONDIMon Jan 27 1997 03:1210
        Since customer has modified environment to have in User profile
           node    *
           cluster *
           User ABS

        It works ! => (never beleive 100 % a customer that tells you i haven't
        modify something).


        Henri
364.6Still upgrade importantCOOKIE::MHUAMon Jan 27 1997 13:5619
    
    Glad that the problem went away. What you sugessted to them is that
    the save/restore request will now execute in the context of ABS account
    instead of the requester's account.
    
    I have a feeling that the problem may surface later (just my hunch).
    I think there are some problem with ABS which happens once in a blue
    moon (Don't you love this kind of problems???).
    
    Please have your customer upgrade to V2.1 as soon as it's available.
    After V2.1 goes out, we won't be able to provide support for V1.1 code
    base.  If the problem does come back, we will be in better position to
    take a look with V2.1 running.
    
    Thanks,
    Masami
    
    Thanks,
    Masami
364.7COOKIE::MHUAMon Jan 27 1997 15:3015
    
    We now know the cause of the problem.
    
    The customer is using MDMS V2.8 ECO2 + SLS$TAPMGRRQ_2821_ALPHA.EXE
    renamed SLS$TAPMGRRQ.exe in SLS$custom.  This remedial image contains
    some features that does not work well with ABS.
    
    Please do not use this image along with ABS. You get unpredictable
    results such as the one reported.
    
    The customer either has to back off the remedial image, or upgrade to
    V2.8A (in SSB now) MDMS to fix the problem.
    
    Thanks,
    Masami