| T.R | Title | User | Personal Name
 | Date | Lines | 
|---|
| 4315.1 | Standard questions when PostScrpt mail goes wrong | IOSG::MARSHALL | A glitch in reality | Tue Jul 05 1994 16:25 | 14 | 
|  | What is the filename extension, data type and handling at the sending end?
And at the receiving end?
What is the recipient's mail address?
What gateways, if any, does the message pass through?  For example, does the
recipient's MTS address direct their mail to MRGATE, and do they have VMSmail
autoforwarded back into ALL-IN-1?
ALL-IN-1 on its own doesn't add extra characters to message bodyparts. 
Something along the line is either performing an erroneous conversion, or losing
the fact that the bodypart is PostScript.
Scott
 | 
| 4315.2 | postscript printing problem | OSPREY::KELSAE::TODD | ET PHONE HOME | Wed Jul 06 1994 12:26 | 23 | 
|  | The document was an Excel spreadsheet which had been printed to an 
Encasulated postscript file. test.ps.  This was then transferred into 
a folder and document using DT, RVC.  If you Read it the following is 
displayed "PostScript document type cannot be displayed"
The handling type is WPSplus.   This can be sent to a person on the 
same ALL-IN-1 system without any problem it is only when you use 
message router that there is a problem.   I can sent it to myself i.e 
create message TO: Todd  but if I sent it TO: TODD@EDO  thats when the 
problem arises. 
Sent to TODD@EDO results in when you read the document you see all the 
postscript details but with this backward question mark which needs to 
edited out before the document will print.   The handling type is 
still wpsplus.  If I change it to be PS it still prints out OK but you 
can't read it.
I can send you the mail if you want and you will see what I mean.
Hope this helps
Liz
 | 
| 4315.3 | Handling? | IOSG::NEWLAND | Richard Newland, IOSG, REO2-G/L2 | Wed Jul 06 1994 14:15 | 10 | 
|  | What version of ALL-IN-1 are you using, and is it customized?
On an uncustomized ALL-IN-1 V3.0 system a DT RVC of a .PS file will not set 
the Document Handling to WPSPLUS.  A handling of WPSPLUS will cause 
ALL-IN-1 to process the document as a revisable type.  PostScript is a 
final-form document type, that is, it does not need to be formatted for 
printing.
Richard
 | 
| 4315.4 | mailing postscript documents | FAILTE::KELSAE::TODD | ET PHONE HOME | Thu Jul 07 1994 12:40 | 15 | 
|  | This is internal ALL-IN-1 which is well customised V3.0.  
If I go into ALL-IN-1 as nocustom, then do the document transfer its handling 
type is blank.  When I read it is gives we the same message about displaying 
postscript documents.
I have tried it with the handling type set to blank it works fine.
Don't know where it is picking up the wpsplus from but that seems to be what 
is causig the problem.
Still don't understand what the backward question mark is and why if it is 
doing the convert it should pick this up.
Liz
 |