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| Title: | *OLD* ALL-IN-1 (tm) Support Conference | 
| Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 | 
| Moderator: | IOSG::PYE | 
|  | 
| Created: | Thu Jan 30 1992 | 
| Last Modified: | Tue Jan 23 1996 | 
| Last Successful Update: | Fri Jun 06 1997 | 
| Number of topics: | 4343 | 
| Total number of notes: | 18308 | 
4175.0. "Transfer user on v3.0" by WAYOUT::TALBOT (Trevor Talbot) Wed May 18 1994 09:30
Hi,
	Can anyone help with this?
A customer has 1 account on v3.0 that the PAT CTN 
operation failed on, it got through the MAIN drawer 
and started the OWN drawer and then failed with the 
following:-
'failed to prepare filecabinet'
He has defined the oa$transfer_space logical to 40,000
He tried again after raising UAF quotas etc. but it 
failed again this time we got more errors.. 
%rms-e-cre, and oa-w-iocopy, and %oa-w-arcfailopen
We then moved the OA$TRANSFER area to a new disk, 
changed the UAF details for xfer in/out etc and 
defined OA$TRANSFER and OA$LOADUSER to new location.
The new disk has 350,000 blks free.
I got him to run a script that used file$ to calculate
size of account and added in VMS files and the total
for the failing account was 35,000 blks.
Can anyone suggest what I should be looking at next?
Thanks in advance,
-Trev
| T.R | Title | User | Personal Name
 | Date | Lines | 
|---|
| 4175.1 |  | WAYOUT::TALBOT | Trevor Talbot | Wed May 18 1994 09:35 | 7 | 
|  | I forgot to say that this account had moved from 
machine A to machine B and the failing attempt is from
machine B to machine C. I can't see why this would cause
any probs but you never know:-)
also he has managed to get a small test account to
transfer.
 | 
| 4175.2 | PAT - wassat? | IOSG::TYLDESLEY |  | Wed May 18 1994 10:19 | 9 | 
|  |     Trevor.
    very quickly because we're ~very~ busy !!
    ... is this a transfer from V2.4? I'm puzzled because of the options
    you mention (PAT CTN). From memory isn't this Prepare Account for
    Transfer/Cancel Transfer). Sorry if I'm being dumb, but I can't find
    these now on our V3.0 system. Are there some old forms lying around on
    his/her system?
    Cheers
    DaveT
 | 
| 4175.3 |  | WAYOUT::TALBOT | Trevor Talbot | Wed May 18 1994 14:44 | 6 | 
|  | Hi Dave,
	Oooops I got it wrong! the option is PTN.
-Trev
 | 
| 4175.4 | can only help investigate further | IOSG::TYLDESLEY |  | Wed May 18 1994 17:30 | 9 | 
|  |      Hi Trevor.
        Can you ask him to do a couple of things:
        a) check the log of the PTN - OA$TRANSFER_{user}.LOG for clues
        b) supply the exact text of the message; is it:
          "Failed to backup ALL-IN-1 files" (SA$_BCH_FAILED_BCK_A1DIR)          
           - then we can see where in the code it is coming from.
        c) set verify on in SM_PAT.COM to find the error more exactly.
     Cheers
     DaveT
 |