| Title: | *OLD* ALL-IN-1 (tm) Support Conference |
| Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 |
| Moderator: | IOSG::PYE |
| Created: | Thu Jan 30 1992 |
| Last Modified: | Tue Jan 23 1996 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 4343 |
| Total number of notes: | 18308 |
Hello,
I don't suppose anyone knows of any reason why an ALL-IN-1 account may
become locked for no apparent reason?? Have a customer who is
complaining because every now and then his users are finding that their
accounts are locked. He swears that they have done nothing to the
accounts ie, moved, renamed etc. and he is not even sure if it is the
same accounts each time that are being locked, but I just wondered if
anyone had heard/seen this before...
Thank you
Emma.
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 3734.1 | push back a little for details | IOSG::TYLDESLEY | Thu Jan 06 1994 08:47 | 20 | |
Hi Emma.
You will need to ask your customer for more specifics than this, e.g.
what version ALL-IN-1?, are there any housekeeping jobs running?, to
which users does this happen? have their accounts been modified in any
way? are there any customizations on the system?
They could, (V3.0 only) turn on SM change logging, and record any
profile updates (section 15-1 in the Management Guide).
A quick check on the scripts and coms that reference not$in$use field
are: SM_CR_USER_DETAILS.SCP, MUA_CREATE.COM (Create User)
SM_MAS_ARCHIVE.SCP, SM_PAT_ARCHIVE.SCP, SM_MAS.COM,
SM_PAT.COM (Transfer User)
SM_RENAME.SCP (Rename User)
Sure they haven't done any of these lately? ;-)
Cheers
daveT
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| 3734.2 | happened to me too! | ANGLIN::HARRISA | lost in the jungle of doubt | Fri Jan 07 1994 15:42 | 10 |
ALL-IN-1 3.0-1, VMS 5.5-2
i just had a call from a user whose account was also locked for no
apparrent reason. the user was using it at 6:30 last night. and now
this morning its locked. the only housekeeping/maintenance (that i know
of) that ran last night was preliminary test. this user did not show in
the PT log as a problem account.
ann
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