| Title: | *OLD* ALL-IN-1 (tm) Support Conference | 
| Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 | 
| Moderator: | IOSG::PYE | 
| Created: | Thu Jan 30 1992 | 
| Last Modified: | Tue Jan 23 1996 | 
| Last Successful Update: | Fri Jun 06 1997 | 
| Number of topics: | 4343 | 
| Total number of notes: | 18308 | 
    
    
    Hello,
    
    Has anyone seen this problem before please.....???
    
    Customer using ALL-IN-1 v3.1 has two vms a/c's pointing to one 
    ALL-IN-1 a/c...
    
    The customer changed one of the VMS a/c's from S305SHC to S117SHC, but
    she did this by creating a new VMS user profile, keeping the same a/c
    process quota's, but a different UIC.  She then changed the a/c file 
    protections.
    
    Now when this user tries to print anything, she gets an error, 
    "error opening file OA$TEMP:WPSPLUS$TMP.WPL, OA-E-TXTOPNERR"
    
    Both users share the [.OA] directory, but have a separate [.PERSONAL]
    directory  which is unused.
    
    We are not sure if the other VMS user is ok, as she's on holiday!
    
    
    Any ideas??
    
    Niki
    7844 3680
    
| T.R | Title | User | Personal Name | Date | Lines | 
|---|---|---|---|---|---|
| 3496.1 | Answer | SEDSWS::HOSKINS | Fri Nov 05 1993 15:56 | 46 | |
| STARS: ACP Error FILE ACCESS QUOTA EXCEEDED Error Creating Mail Mes
PRODUCT: ALL-IN-1  V2.2, V2.3, V2.4
In v2.2, when creating a mail message and entering the name in the
TO: field, the user received the following error message:
        ERROR OPENING NETWORK.DAT
When the user pressed the return key, another error message was
displayed:
        ACP-F-FILE ACCESS FAILED QUOTA EXCEEDED
In v2.3, a similar situation was seen. When a user chooses EM, they see
this error:
        ERROR ACCESSING ATTRIBUTE INDEX FILE
Gold W shows the error:
        ACP-F-FILE ACCESS FAILED QUOTA EXCEEDED
If they then try to access EM, WP or  read new mail with RN, this
error may be seen:
        ERROR OPENING FILE CAB$SDAF
CAUSE:
The user's Authorize (UAF) parameters were too low.
Modify the users process quota limits in Authorize (UAF). Some
minimum values that should work are:
        ASTLM = 100
        BIOLM = 50
        BYTLM = 36000
        DIOLM = 50
        ENQLM = 200
        FILLM = 100
        TQELM = 50
        PGFLQUO = 20000
        WSDEFAULT = 600
        WSQUOTA = 1500
        WSEXTENT = 800
NOTE: WSDEFAULT must be lower than WSQUOTA and WSEXTENT.
 | |||||
| 3496.2 | SUBURB::CLEPHANEB | Wed Nov 17 1993 13:43 | 3 | ||
|     
    also, see note 2703
    
 | |||||