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Conference iosg::all-in-1_v30

Title:	OLD ALL-IN-1 (tm) Support Conference
Notice:	Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:	IOSG::PYE

Created:	Thu Jan 30 1992
Last Modified:	Tue Jan 23 1996
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4343
Total number of notes:	18308

3272.0. "Print to Document problem. Format Document Failed!" by MROA::CKELLEHER () Tue Sep 14 1993 17:29

    Good Afternoon,
    
    I am working at a customer site and we are running into problems using
    the Print to Document option of ALL-IN-1 V2.4 running WPS v4.0.
    
    When we try to create the output file, it looks like it works, however,
    when you try to read the document it give the following message:
    "Formatting Document Failed".
    
    I've tested this out on another system, and it seems to work fine.  Any
    suggestions?  I have a customer who really needs to be able to do this
    from his account.
    
    Thanks
    
    Cheryl

T.R	Title	User	Personal Name	Date	Lines
3272.1	What Format style?	IOSG::NEWLAND	Richard Newland, IOSG, REO2-G/L2	`Tue Sep 14 1993 18:20`	12
	What Format style are you using when the Print to DOCUMENT is performed? If you tab down to the Format style field the default style will be displayed. The document created by the Print to DOCUMENT operation will be a final format. A read operation will normally format a document. It sounds like on your system the output document is being formatted again, which is causing the error. What is the Data type and Handling of the output document? Richard
3272.2		MROA::CKELLEHER		`Wed Sep 15 1993 18:42`	10
	Hi Richard, The format style is LP11 and the Data Type is WPS-PLUS. No handling is listed. I've tried using the LN03 format as well. Still get the same error. Thanks Cheryl
3272.3	Trace	IOSG::NEWLAND	Richard Newland, IOSG, REO2-G/L2	`Wed Sep 15 1993 21:10`	12
	The Data type of the output document is WPS-PLUS, which means that ALL-IN-1 will try to format it again with the WPS-PLUS Formatter. However, since the document was created by the WPS-PLUS Formatter it is not in a format that the WPS-PLUS Formatter can read (i.e. not a .WPL file), and hence the "Formatting document failed" error. Are there any customizations which cause a Print to DOCUMENT to work differently on the customer's system and the other system you tested this on. In particular look at the WPPRINT and WPPOUTDOC scripts. Richard