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Conference iosg::all-in-1_v30

Title:	OLD ALL-IN-1 (tm) Support Conference
Notice:	Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:	IOSG::PYE

Created:	Thu Jan 30 1992
Last Modified:	Tue Jan 23 1996
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4343
Total number of notes:	18308

2854.0. "FETCHER not fetching messages in A! mailbox.." by TAV02::CHAIM (Semper ubi Sub ubi .....) Sun Jun 13 1993 07:59

A customer running ALL-IN-1 V2.4 has complained that at times (not always) she
gets a backlog of messages in the Message Router A1 mailbox. The ftecher runs
every half hour and the oamtimail.log files show that A1 did NOT detect any
messages for fetching (when indeed there were). The oa$mit_err log file is
empty. Eventually, these messages are fetched.

1. Any ideas what may be happening?

2. Why is oa$mti_err log file empty?

3. Is there anything that she can do within MR to attempt troubleshooting this 
   problem.


Thanks,

Cb.

T.R	Title	User	Personal Name	Date	Lines
2854.1	Check the logicals	FORTY2::ASH	Grahame Ash @REO	`Mon Jun 14 1993 10:00`	15
	Hi Chaim, You say that the fetcher logfile shows there were no mesages to fetch - is this the initial check before running ALL-IN-1 which fails, or ALL-IN-1 MAIL MTI_FETCH_REMOTE? First thing I'd check is that all nodes of the cluster are being set up the same - specifically that the OA$MTI_* logicals are correct. It sounds as if the fetcher may be occasionally running on a node which doesn't know where the mailbox is. OA$MTI_ERR will only report errors after ALL-IN-1 has started its MAIL activities - hence the first question above. grahame
2854.2	Try this..	FLEX7::ALLINGHAM_PD	Permenantly Peaking!	`Mon Jun 14 1993 12:45`	13
	I have had this problem recently - it seems that the fetcher only takes those messages out of Mrouter that were in Mrouter when the MTI_FETCH_REMOTE function is issued. As our system is getting mail in all the time this meant that second class mail at the bottom of the Mrouter queue wasn't getting into ALL-IN-1 until the end of each day. I fixed it by adding another MTI_FETCH_REMOTE command after the first one and by decreasing the execute window to 15 mins rather than 30. Seems eccentric, I know, and maybe my diagnosis was wrong but it works! Regards, Peter.
2854.3	This was deliberate, tho' Heaven knows why!	IOSG::SHOVE	Dave Shove -- REO2-G/M6	`Mon Jun 14 1993 18:21`	10
	You could modify the OaMtiMail.Com file to loop back to where it asks Message Router whether there's any mail to fetch. That way, it would stay running until it had cleared out the mailbox. I've always thought it a bit daft that the fetcher only fetches the number of messages that were in the mailbox when it starts (the code asks MR how many there are, then loops this number of times and exits). A PFR's fetcher will loop until MR says there are no more to fetch. Dave.