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Conference iosg::all-in-1_v30

Title:	OLD ALL-IN-1 (tm) Support Conference
Notice:	Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:	IOSG::PYE

Created:	Thu Jan 30 1992
Last Modified:	Tue Jan 23 1996
Last Successful Update:	Fri Jun 06 1997
Number of topics:	4343
Total number of notes:	18308

2611.0. "Mails in wrong account!" by KERNEL::COOPER (Suzanne Cooper UK Customer Support (833)3502) Mon Apr 26 1993 10:58

    This is a weird problem,  involing mail that was sent to one user but
    turned up in another users account,
    
    User W was out of the office, and in his absence mail was sent to him, 
    (this can be proved by a backup of pending.dat that show the mails
    stacked in his record.)  
    the next day:
    User P login, he has no mail, he leaves himself logged in and goes for
    a wander.   when he gats back to his desk he has new mails,  the first
    on is addressed to him and dated 9:32, then follow 6 mails not address
    to him.  (These are addressed to user W)  Users W mailcount is out by
    six (the missing mails.) Ans Users w has no newmail messages waiting
    for him.
    
    It sounds like something is possible wrong with Pending.dat, but it
    has been analysed and nothing is wrong with it.
    
    The customers system is 2.4 (unpatched).
    
    Can anyone thing of anything else worth checking? has anyone seen a
    problem like this before?
    
    Thanks in Advance
    Suzanne

T.R	Title	User	Personal Name	Date	Lines
2611.1	Dumb question I know, but...	IOSG::TALLETT	Gimmee an Alpha colour notebook...	`Mon Apr 26 1993 20:18`	5
	Does user W have autoforward set? Regards, Paul
2611.2	Need input!	BRUMMY::MARTIN::BELL	Martin Bell, NTCC, Birmingham UK	`Tue Apr 27 1993 07:57`	17
	More questions ... What is W's MAIDES in PROFIL? Do W and Ps accounts "overlap" in any way (eg same directories, UICs, identifiers)? Do either W or P have privileges (ALL-IN-1 or VMS)? Does P have read/write access to W's files? Is this reproduceable? mb
2611.3	No disassemble!	IOSG::TALLETT	Gimmee an Alpha colour notebook...	`Tue Apr 27 1993 08:09`	5
	Do you have the TeamLinks Connection Package on this system? Regards, Paul
2611.4		KERNEL::COOPER	Suzanne Cooper UK Customer Support (833)3502	`Tue Apr 27 1993 10:55`	39
	To answer all the questions:- re.1 >> Does user W have autoforward set? No re .2 >>More questions ... >>What is W's MAIDES in PROFIL? ALL-IN-1 >>Do W and Ps accounts "overlap" in any way (eg same directories, UICs, >>identifiers)? No, checked that >>Do either W or P have privileges (ALL-IN-1 or VMS)? No bog standard user accounts. >>Does P have read/write access to W's files? No >>Is this reproduceable? No (not yet!) re .3 >> Do you have the TeamLinks Connection Package on this system? Don't think so - would this make a difference, if so why? Also there are no errors in the oamtierr.log, User W had not previously sent a mail to user T. It just like the pending record for W jumped in to T's account. Strange! Any other idea's suggestion gratefully recieved. Suzanne